Summary
Overview
Work History
Education
Timeline
Generic

Terance Gordon

Ypsilanti,MI

Summary

Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.

Overview

14
14
years of professional experience

Work History

HR Coordinator

Fox Run Village
06.2023 - Current
  • Championed new time keeping system, UKG, by both teaching the leadership team as providing refresher classes as needed for departments
  • Supported human resources staff with new hire orientations and monthly departmental meetings.
  • Fostered positive work environment through comprehensive employee relations program and active member of our values team
  • Handled employee inquiries and complaints regarding policy and benefits issues.
  • Increased compliance with labor laws by conducting regular audits of HR policies and procedures.
  • Enhanced company culture by organizing team-building events and professional development opportunities.
  • Supported diversity initiatives and inclusive workplace policies via active membership on diversity, Inclusion and belonging committee
  • Acted as a liaison between employees and management during periods of organizational change, providing guidance and support throughout the transition process.

Talent Acquisition Specialist

XPO Logistics
06.2021 - 03.2023
  • Presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
  • Sourced and screened candidates for Dockworker, technician, and Service center representative roles and worked with hiring managers to coordinate offers, and onboarding.
  • Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
  • Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company.
  • Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
  • Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
  • Involved in Employee Engament Comitee and took on responsibilites outside of regular duties which were geared to help reduce turnover and increse retention. examples like managing food events, assisting in charity planning, and assiting with workplace activities

Supervisor

Miss Kim Korean Restaurant
10.2016 - 06.2021
  • Assisted in creating standard operating procedures
  • Headed Zingermans experience indicator project which expands customer feedback options
  • Proficient and experienced in Google Calendar, Keep, Sheets and Docs
  • Proficiently trained in Zingermans customer service, systems, and culture
  • Teach effective communication and customer service to staff
  • Currently, teach Courageous Conversations (workplace Communications) class monthly
  • Leads shifts and preps coworkers for assignments
  • Leads off on hiring and orientation

Manager

Hungry Howie's Pizza
04.2010 - 11.2016
  • Managed employees and practiced effective team building
  • Improved storage systems
  • Designed performance evaluations and lead training scheduling for 15 plus employees

Education

Bachelor Of Business - Human Resource Management

Eastern Michigan University
Ypsilanti, MI
05.2021

Timeline

HR Coordinator

Fox Run Village
06.2023 - Current

Talent Acquisition Specialist

XPO Logistics
06.2021 - 03.2023

Supervisor

Miss Kim Korean Restaurant
10.2016 - 06.2021

Manager

Hungry Howie's Pizza
04.2010 - 11.2016

Bachelor Of Business - Human Resource Management

Eastern Michigan University

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Terance Gordon