Summary
Overview
Work History
Skills
Timeline
Generic

Terance Hancox

Jersey City,United States

Summary

Resourceful Associate Buyer known for high productivity and efficiency in task completion. Possess specialized skills in market trend analysis, vendor negotiations, and inventory management. Excel at communication, problem-solving, and adaptability, ensuring smooth operations and successful procurement strategies.

Overview

7
7
years of professional experience

Work History

Associate Buyer

Focus Camera
06.2024 - Current
  • Identified and analyzed current market trends to ensure competitive product pricing.
  • Developed and maintained relationships with vendors to negotiate cost savings opportunities.
  • Collaborated with marketing team on promotional campaigns for new product launches.
  • Monitored inventory levels and placed purchase orders as needed to maintain optimal stock levels.
  • Assisted in the development of merchandising strategies that maximized profits while meeting customer demand.
  • Reviewed invoices from vendors to ensure accuracy of items purchased and costs incurred.
  • Evaluated supplier performance based on delivery timelines, quality standards, cost targets.
  • Processed returns from customers due to incorrect or damaged merchandise received.
  • Performed regular price comparisons between vendors to ensure competitive pricing.
  • Resolved any discrepancies between purchase orders and invoices from suppliers.
  • Sourced new vendors and suppliers to boost product offerings and increase profit margins at each store location.
  • Networked with potential distributors and customers to reach new markets and expand brand awareness.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Client Relations Specialist

Conduet
06.2022 - 06.2024
  • Provided technical support to clients regarding product usage.
  • Resolved customer complaints in a timely manner and ensured satisfactory outcomes.
  • Managed incoming inquiries from customers via phone, email and other communication channels.
  • Maintained positive relationships with clients by providing prompt responses to their queries.
  • Assisted 200 patrons per day via chat, email, and phone regarding betting inquiries, wager placement, and general account issues.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Updated databases with new and modified customer data.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.

Non-Foods Buyer

Maximum Quality Foods
09.2018 - 09.2019
  • Reviewed purchase orders, contracts and invoices to ensure accuracy.
  • Negotiated pricing and delivery terms with suppliers.
  • Monitored inventory levels to ensure availability of products for customers.
  • Developed relationships with vendors to secure better prices and payment terms.
  • Researched potential new suppliers in order to find the best value for goods and services.
  • Researched competitors and sourced new vendors.
  • Implemented strong product marketing strategies by collaborating with sales teams.

Skills

  • Supplier relationships
  • Purchasing strategies
  • Data analysis
  • Demand forecasting
  • E-commerce
  • Cross-functional teamwork
  • Interpersonal and written communication
  • Inventory management
  • Price negotiation
  • Deadline driven
  • Accurate record keeping
  • Materials procurement

Timeline

Associate Buyer

Focus Camera
06.2024 - Current

Client Relations Specialist

Conduet
06.2022 - 06.2024

Non-Foods Buyer

Maximum Quality Foods
09.2018 - 09.2019

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Terance Hancox