Terangahau Teihoarii
La'ie,HI
Summary
Approachable and outgoing Tour Operator with experience leading tours of various cultural and historic sites. Delivering guest satisfaction through captivating and educational storytelling using strong communication skills. Skilled at leading tours for groups of all sizes.
Overview
1
1
year of professional experience
Work History
Air Conditioning Technician
Facilities Management
La'ie, HI
02.2023 - 08.2024
- Executed maintenance tasks on air conditioning units, such as coil cleaning and pressure level testing.
- Replaced defective components in air conditioning systems to ensure optimal performance.
- Carried out frequent evaluations of air conditioning systems to prevent significant failures.
- Installed, maintained, and repaired air conditioning, heating, ventilation, and refrigeration units in homes, commercial buildings, and large complexes, completing projects on schedule.
- Assisted partner with every work order related to air conditioning as a student worker.
Plumber Trainee
Facilities Management
La'ie, HI
02.2023 - 08.2024
- Performed maintenance on heating and cooling systems, including oiling motors, changing filters, and checking connections.
- Replaced worn washers, valves, faucets, seals, and gaskets when necessary.
- Completed forms meticulously to uphold comprehensive records of services provided.
- Assisted journeyman plumbers with the installation of water heaters, toilets, and bathroom fixtures.
- Used a variety of hand tools, such as wrenches, drills, and pipe cutters, to complete tasks.
- Effectively maintained flow by resolving clogs in various fixtures using appropriate tools.
- Cleaned work areas upon completion of each job to maintain a safe environment.
Multi-purpose Guide
Polynesia Cultural Center's Guest Services Departm
La'ie, HI
07.2023 - 07.2024
- Provided detailed tours of the Polynesian Cultural Center, highlighting interesting facts and stories.
- Greeted guests upon arrival and provided them with necessary instructions.
- Maintained order during large group visits, ensuring that everyone was able to enjoy their time at the center.
- Coordinated with other staff members when needed in order to provide visitors with an exceptional experience.
- Displayed strong public speaking and communication skills to facilitate high-quality guest tours.
- Answered general inquiries from guests regarding the center and its cultures.
- Developed guest relationships to achieve a high level of satisfaction.
- Entertained visitors and tourists with various props and signs to maximize engagement.
- Managed tour scheduling, including private and group tours, to optimize guest expectations and operational efficiency.
- Customized itineraries based on guests' tastes, preferences, needs, and current conditions.
- Continually improved tours based on collected insights.
- Monitored health and safety standards throughout tours.
Education
High School Diploma -
Taiarapu Nui Polyvalent High School
Taravao, Tahiti07-2022
Skills
- Energy efficiency
- System Maintenance
- Equipment Installation
- Fixture repair
- Cooperative team member
- Tour planning
- Public Speaking
- Cultural Sensitivity
- Guest Relations
Languages
French
Native/ Bilingual
English
Professional
Timeline
Multi-purpose Guide
Polynesia Cultural Center's Guest Services Departm
07.2023 - 07.2024
Air Conditioning Technician
Facilities Management
02.2023 - 08.2024
Plumber Trainee
Facilities Management
02.2023 - 08.2024
High School Diploma -
Taiarapu Nui Polyvalent High School
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