Terase Jennings
Kissimmee,FL
Summary
Dedicated Home Health Aide with a proven track record at Raquel Thomas, skilled in patient care and documentation. Enhanced client independence through personalized support and effective care plan management. Known for empathetic communication and maintaining a safe environment, ensuring high-quality service and satisfaction for all clients.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Home Health Aide
Raquel Thomas
Kissimmee, FL
06.2020 - 2025
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Home Coordinator
Moore Living Connections
09.2011 - 11.2019
- Coordinated travel arrangements, making sure all details were taken care of for seamless trips.
- Assisted in managing medical appointments and healthcare needs for all family members.
- Enhanced family satisfaction by providing personalized support and prioritizing individual needs.
- Implemented systems to improve organization within the household, increasing overall functionality.
- Organized events and gatherings, creating memorable experiences for the family.
- Supervised staff members, providing guidance, training, and performance feedback as needed.
- Maintained a clean, safe, and organized living environment with consistent housekeeping tasks.
Medical Coordinator
Moore Living Connections
Lansing, MI
09.2011 - 11.2019
- Enhanced patient care by efficiently coordinating medical services and streamlining communication between healthcare professionals.
- Promoted positive relationships between patients and healthcare providers through professional communication skills and empathetic understanding of individual needs.
- Implemented quality control measures to continually assess clinic performance, identifying areas for improvement and implementing solutions proactively.
- Managed referral processes effectively, facilitating timely access to specialized care for patients in need of additional services beyond primary care offerings.
- Reduced appointment wait times for patients by effectively managing schedules and optimizing appointment bookings.
- Maintained a clean and well-organized clinical environment by overseeing inventory management, equipment maintenance, and supply procurement.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Life Coach
Moore Living Connections
Lansing, MI
09.2011 - 11.2019
- Established strong rapport with clients, fostering trusting and supportive coaching relationships.
- Encouraged clients to set and achieve reasonable goals on weekly basis.
- Utilized active listening skills to identify underlying client needs and develop targeted strategies accordingly.
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
- Continuously updated knowledge in the field of life coaching through professional development opportunities including conferences, trainings, and literature reviews.
- Supported individuals dealing with mental health and emotional issues.
- Listened to clients' concerns and provided encouragement and support.
Manager/ Cashier
Munchies
06.2006 - 06.2011
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Assisted customers by answering questions and fulfilling requests.
Education
Lansing Community College
Lansing, MIHigh School Diploma -
Sexton High School
Lansing, MI06.1995
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Vital signs monitoring
- Bathing assistance
- Housekeeping
- Dressing assistance
- Light housekeeping
- First aid and safety
- Mobility support
- Care plan management
- Recording vital signs
- Client documentation
- Patient transportation
- Documentation
- Patient transport
- Medication organization
Medication administration
Certification
CPR Certified
Timeline
Home Health Aide
Raquel Thomas
06.2020 - 2025
Home Coordinator
Moore Living Connections
09.2011 - 11.2019
Medical Coordinator
Moore Living Connections
09.2011 - 11.2019
Life Coach
Moore Living Connections
09.2011 - 11.2019
Manager/ Cashier
Munchies
06.2006 - 06.2011
Lansing Community College
High School Diploma -
Sexton High School