Terayah Carpenter
Detroit
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Warehouse Worker
Amazon
Sterling Heights
10.2023 - Current
- Operated forklifts to transport goods across the warehouse efficiently.
- Sorted, scanned, and organized packages for timely shipping.
- Maintained cleanliness and safety standards in work areas consistently.
- Loaded and unloaded trucks following proper safety protocols.
- Utilized handheld scanners to track product movement accurately.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
Shift Leader
Kids Empire
Troy
01.2025 - 08.2025
- Supervised team members during shifts to ensure smooth operations.
- Assisted customers with inquiries and provided excellent service.
- Managed inventory levels and organized stock for efficient access.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Assisted in training new employees on shift operations.
- Communicated with parents regarding policies, events, and concerns effectively.
- Monitored play areas to ensure child safety and engagement.
- Resolved customer complaints promptly and professionally.
- Delegated tasks to employees and monitored activities and task completion.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Crew Member
McDonald's
Detroit
04.2021 - 01.2022
- Operated cash register and processed customer transactions efficiently.
- Prepared food items according to safety and quality standards.
- Maintained cleanliness of dining area and kitchen equipment.
- Assisted in training new crew members on operational procedures.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
Education
Horizon High School And Hamtramck Adult Education
hamtramck, miSkills
- Forklift operation
- Inventory management
- Package handling
- Safety compliance
- Team leadership
- Safety training
- Customer service
- Conflict resolution
- Attention to detail
- Problem solving
- Effective communication
- Role modeling
- Child engagement
- Activity planning
- Physical fitness
- Social media promotion
- Teaching strategies
Languages
English
Native/ Bilingual
Timeline
Shift Leader
Kids Empire
01.2025 - 08.2025
Warehouse Worker
Amazon
10.2023 - Current
Crew Member
McDonald's
04.2021 - 01.2022
Horizon High School And Hamtramck Adult Education