Dynamic leader, Excelled in process improvement, enhancing operational efficiency and client satisfaction. Certified in CARC-1 and CARC-2, demonstrating exceptional ability in non-profit engagement and cost savings. Achieved a 92% score on the state exam, surpassing expectations.
Dedicated counseling professional prepared to enhance mental health support services. Extensive experience in program development and client engagement drives positive outcomes and client satisfaction. Known for collaborative teamwork and adaptability, with expertise in crisis intervention and counseling techniques.
Diligent C.S. employee with solid background in coordinating counseling services and supporting mental health initiatives. Successfully developed and implemented programs that improved client outcomes and satisfaction. Demonstrated strong interpersonal and organizational skills to facilitate effective communication and program management.
Provided one on one counseling and facilitated groups sessions for senior clients.
Gain hands-on experience with Avator and Lighthouse systems for the county and state of California.
Mastered Medi-Cal and Medicaid billing insurance processes.
Sought out and connected clients with valuable resources to improve their well-being.