Dynamic and self-motivated professional with a strong work ethic and attention to detail, specializing in indoor and outdoor painting at Service Pro. Proven ability to enhance customer satisfaction through effective problem-solving and creative thinking, while consistently delivering high-quality results in landscaping, arborist, customer service, and problem solving.
Work History
Self Contracted Painter
Service Pro | 2025 - Current
Prepared surfaces by sanding, scraping, and patching imperfections for smooth paint application
Mixed paint colors and finishes to match specifications and maintain consistent coverage
Applied primers, sealers, and coatings using brushes, rollers, and spray equipment
Protected surrounding areas with drop cloths, masking, and careful surface preparation
Inspected completed work for drips, uneven coverage, and finish defects
Cleaned and maintained painting equipment to support reliable daily use
Painted surfaces using brushes, spray guns, and paint rollers.
Self Contracted Arborist / Laborer
Ross's Tree Service | 2023 - Current
Pruned trees to improve structure, clearance, and overall canopy health.
Removed hazardous limbs using ropes, harnesses, and proper climbing techniques.
Inspected trees for disease, decay, and storm-related damage.
Operated chainsaws, chippers, and rigging equipment during tree removal tasks.
Landscaper
Self Employed Services | 2022 - 2024
Maintained residential and commercial landscapes through mowing, edging, pruning, and debris removal.
Operated landscaping equipment safely, including trimmers, blowers, mowers, and hand tools.
Installed mulch, soil, plants, and sod according to site plans and client specifications.
Monitored plant health and completed routine watering, weeding, and seasonal cleanup tasks.
NTT DATA Services | 2019 - 2021
Resolved inbound customer inquiries through phone, email, and chat with accurate issue documentation.
Logged service requests in CRM systems and routed complex cases to appropriate support teams.
Explained account details, policies, and procedures clearly to support customer understanding.
Tracked open cases and followed up promptly to ensure timely resolution and customer satisfaction.