Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
13
13
years of professional experience
Work History
CEO
CallCenterSolutions,LLC
Fayetteville, NC
10.2018 - Current
Spearheaded internal initiatives designed to foster collaboration among staff members.
Engaged with external partners to identify opportunities for partnerships or joint ventures that would benefit the company's bottom line.
Negotiated contracts with vendors, resulting in favorable terms, that maximized value for the company.
Customer Service Representative
NC DMV TAG OFFICE, Independent
Charlotte, NC
03.2012 - 07.2015
Provided excellent customer service to resolve customer complaints in a timely manner.
Maintained detailed records of customer interactions, transactions and comments for future reference.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.