Summary
Overview
Work History
Education
Skills
Timeline
Generic

Terell Magazine

Columbia,SC

Summary

I am an experienced professional with 10+ years of customer service experience and 7+ years of sales experience. I have utilized my skills to leverage business initiatives to drive success in myself and peers. I have assisted and facilitated the development of colleges and subordinates. I received numerous accolades for my sales and customer service performance. I look forward to bring my skills and talents to be a strong asset for your firm.


Overview

7
7
years of professional experience

Work History

Forklift Operator

Trane Technology
12.2023 - Current
  • Operated forklifts to transport materials within warehouse efficiently.
  • Conducted regular safety inspections of equipment and ensured compliance with safety protocols.
  • Assisted in training new operators, promoting adherence to operational standards and practices.
  • Collaborated with team members to streamline inventory processes and improve workflow efficiency.
  • Maintained accurate records of forklift operations, contributing to enhanced operational transparency.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.

Front Desk Receptionist

Planet Fittness
04.2022 - 06.2023
  • Greeted and assisted visitors, ensuring a welcoming and professional environment.
  • Managed multi-line phone system, directing calls to appropriate personnel efficiently.
  • Scheduled appointments and maintained calendars for office staff, optimizing time management.
  • Processed incoming and outgoing mail, ensuring timely delivery of important communications.

Athletic Coach

Park And Recreation
04.2022 - 06.2023
  • Developed and implemented training programs tailored to individual athlete needs.
  • Evaluated athlete performance and provided constructive feedback for improvement.
  • Coordinated team practices, ensuring effective use of time and resources.
  • Fostered a positive team environment through motivational strategies and communication techniques.

Call Center Customer Service Representative

Spectrum
05.2018 - 04.2021
  • Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
  • Utilized CRM systems to accurately document interactions and track resolutions.
  • Collaborated with team members to streamline processes, improving response times.
  • Conducted follow-up calls to ensure resolution effectiveness and customer retention.

Education

W. J. Keenan
Columbia, SC

Skills

  • Forklift operation
  • Forklift operator certification
  • Loading and unloading
  • Shipping and receiving
  • Conflict Resolution
  • Dependability
  • Sales Experience
  • Posititivy
  • Collaboration
  • Adaptability
  • Coaching & Development

Timeline

Forklift Operator

Trane Technology
12.2023 - Current

Front Desk Receptionist

Planet Fittness
04.2022 - 06.2023

Athletic Coach

Park And Recreation
04.2022 - 06.2023

Call Center Customer Service Representative

Spectrum
05.2018 - 04.2021

W. J. Keenan
Terell Magazine