Hi, I’m
Terence Burts
Lithia Springs,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Live Chat position. Ready to help team achieve company goals. Hardworking employee enthusiastic about learning Text-Based Live Chat field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
years of professional experience
Work History
Foreign Exchange Market Trader FORTLithia Springs, GA
Forex Trader
10.2020 - Current
Job overview
- Discussed financial options with clients and provided informed suggestions.
- Met with members to understand goals and recommend solutions to fit specific needs.
- Utilized TradingView database resources to seek out profitable investments.
- Created and implemented strategic trading approaches.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Compiled and analyzed data to determine approaches to improve sales and performance.
IMacademyLithia Springs, GA
Network Marketer
10.2018 - Current
Job overview
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Monitored trends in social media, industry, and competitive landscape to create new material.
- Identified appropriate marketing channels and target customers for campaigns.
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
- Updated social media platforms with latest news and corporate details.
- Onboarded new team members and coached personnel in marketing tasks.
- Set and achieved company defined sales goals.
- Developed, maintained and utilized diverse client base.
- Built relationships with customers and community to promote long term business growth.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
DoordashLithia Springs, GA
Delivery Driver
01.2020 - 03.2022
Job overview
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Fostered positive working relationships with regular customers.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Valdosta State University Valdosta, GA
Office Assistant
06.2016 - 12.2018
Job overview
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Delivered clerical support by handling range of routine and special requirements.
- Scheduled and coordinated travel arrangements for office staff members.
- Maintained and updated office records, both digital and physical.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
Valdosta State UniversityValdosta, GA
Bachelor Of Arts from Interdisciplinary Studies
12.2020
University Overview
- Extracurricular Activities: VSU Club Basketball Team
Skills
- Order Picking and Processing
- Time Management
- Phone Orders
- Customer Service
- Customer Experience
- Smartphone with Unlimited Data
- Hardworking and Responsible
- Communications Strategies
- Excellent Communication
- Efficient Routing
- Smartphone Use
- Effective Planning
- Delivering Food
- Customer Inquiries
- Cold Calling
- Professional Relationships
- High-Volume Environments
- Creative Solutions
Timeline
Forex Trader
Foreign Exchange Market Trader FORT
10.2020 - Current
Delivery Driver
Doordash
01.2020 - 03.2022
Network Marketer
IMacademy
10.2018 - Current
Office Assistant
Valdosta State University
06.2016 - 12.2018
Valdosta State University
Bachelor Of Arts from Interdisciplinary Studies
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