Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

Terence Johnson

Elk Grove,CA

Summary

Adept at leveraging critical thinking and leadership skills, I significantly enhanced operational efficiency at Janitorial Manager. Renowned for exceptional communication and computer proficiency, I spearheaded projects that resulted in notable cost savings and elevated customer satisfaction, embodying a blend of strategic supervision and innovative problem-solving. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Overview

37
37
years of professional experience
1
1
Certification

Work History

TMM

Janitorial Manager
Sacramento, CA
05.2024 - Current
  • Achieved cost-savings by developing functional solutions to problems.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained updated knowledge through continuing education and advanced training.
  • Completed day-to-day duties accurately and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Operated a variety of machinery and tools safely and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.

LAZ

Maintainance
Sacramento, CA
05.2024 - Current
  • Utilized various software and tools to streamline processes and optimize performance.
  • Worked effectively in team environments to make the workplace more productive.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Pride Industry

Jaintor
Sacramento, CA
03.2023 - 04.2024
  • Stocked the bathroom with paper towels, soap, and other items necessary for daily operations.
  • Swept, I mopped and vacuumed all types of floors.
  • Emptied trash cans throughout the facility ensuring that all waste disposed of property according to the company policy.
  • Maintained janitorial closets in a neat and orderly manner by organizing supplies on shelves and deposing of unused materials property.
  • Mixed water and detergents in container according to product specifications to prevent damage tp floors, fixtures or Furniture.
  • Swept outdoors walkways free of debris utilizing manual push broom or leaf blower.
  • Cleaned and maintained floors, carpet, walls windows, doors and others surface in assigned area using appropriated cleaning supplies and equipment.

Security Officer

Security Platinum
Sacramento, CA
07.2021 - 04.2024
  • Explained security protocols to employees and guests to promote readiness for emergency situations.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Participated in training sessions to stay up to date on current security trends and best practices.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
  • Maintained accurate logs of all security related activities.
  • Reported safety hazards for remediation response.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Observed patrons and customers to quickly address security situations.
  • Patrolled crowds during events to preserve order and promote security.
  • Verified photo IDs and tickets to allow guests passage.
  • Monitored CCTV systems to ensure safety and security of premises.
  • Confirmed visitor identification prior to granting entry into the building.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Searched bags manually to identify prohibited items and contraband.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
  • Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.

Warehouse Worker

Pactiv
Stockton, CA
01.2010 - 03.2020
  • Monitored temperature and humidity levels in warehouse.
  • Maintained accurate inventory records using computerized tracking systems.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Used pallet jacks to move items to and from warehouse locations.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Organized warehouse space for efficient storage of products.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.
  • Secured items in truck by strapping over protective padding.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Operated scanners, computers, and other equipment to track orders.
  • Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
  • Packed boxes and stock using organizational guidelines.

Apple Warehouse

Apple Inc.
Elk Grove, CA
10.2004 - 10.2005
  • Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Inspected products for any damages prior to stocking shelves.
  • Used digital database to keep records of units and stock moved.
  • Received and processed incoming orders, verifying accuracy of items, quantities, and pricing.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Maintained inventory records and updated stock lists on a regular basis.
  • Identified damaged or defective items and reported them to supervisor immediately.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Secured items in truck by strapping over protective padding.
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Maintained accurate records of deliveries made during shift using computerized tracking systems.
  • Participated in physical inventories when necessary.

Warehouse Technician

Slakey Brothers
Elk Grove, CA
01.2003 - 10.2004
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Utilized warehouse management systems (WMS) to track inventory movements and generate reports.
  • Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
  • Prepared parcels for mailing, including labeling, wrapping and sorting packages according to size and weight.
  • Designed warehouse solutions to meet tight deadlines.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Managed the organization's supply chain activities including ordering supplies, tracking deliveries and updating inventory records accordingly.
  • Performed material handling processes to improve delivery accuracy and productivity.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Ensured accuracy of work by inspecting outgoing shipments for completeness prior to loading onto delivery vehicle.
  • Stacked cargo in assigned warehouse locations with pallets and cargo boards, loading and unloading goods and supplies.
  • Operated forklifts safely while loading and unloading pallets from trailers or staging areas within the warehouse facility.
  • Tracked shipping information using automated software programs such as Warehouse Management Systems or Enterprise Resource Planning.
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
  • Managed inventory control, ensuring accurate stock levels and prompt order fulfillment.
  • Monitored supply levels and reordered stock as necessary to avoid shortages or excess.

Medical Records Specialist

Option One
Stanford, CA
06.2001 - 12.2002
  • Resolved any issues relating to incomplete documentation or coding errors.
  • Collected, filed, scanned, and retrieved confidential patient information.
  • Set up patient charts and documented information in various company software.
  • Implemented updates and improvements to electronic health records systems as directed.
  • Provided respectful assistance to patients, staff members and insurance company representatives.
  • Compiled statistical reports on patient care and services provided by physicians or other health professionals.
  • Facilitated the transfer of records between departments and external healthcare facilities.
  • Assisted in auditing medical records for compliance with legal and regulatory standards.
  • Maintained accurate documentation of all activities related to medical records.
  • Reviewed medical records to ensure accuracy and completeness.
  • Collaborated with multiple departments to coordinate release of information requests from patients, legal representatives, insurance companies.
  • Conducted quality assurance audits of medical records for compliance with state regulations.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Generated reports on patient data and record-keeping activities as required by management.
  • Ordered and restocked supplies in line with budget limits and office needs.
  • Assigned patients to diagnosis-related groups using appropriate computer software.

Boy and Girl Club

Menlo Park
San Mateo, CA
01.1988 - 06.1993

- Clubs provide a safe place caring adult mentor,

fun and friendship, and high-impact youth development

- programs on a daily basis during critical non-school hours. Club programs

- They offer programs that focus on academic success, healthy lifestyles, and character development.

- From after-school activities to summer camps, the Clubs are a second home for many kids.

- Help kids with homework's and study what they need to learn

- Clubs provide access to science, technology, engineering, and math activities to prepare kids for future careers.

- caring, responsible with clubs across the country, they offer safe places for kids and teens to learn, grow, and develop important life skills.

Education

High School Diploma -

Menlo College
Atherton, CA
06-1991

Associate of Arts - Computer and Information Sciences

Canada College
Redwood City, CA
05-1990

Skills

  • Critical thinking
  • Supervision and leadership
  • Excellent communication
  • First Aid/CPR
  • Organization and time management
  • Leadership
  • Time management
  • Task prioritization
  • Flexible and adaptable
  • Clerical support
  • Computer skills

Languages

English
Limited

Certification

  • Certificated Of Appreciation
  • Forklift Certification
  • Security Officer Phase 1 Certification
  • Security Officer Phase 3 Certification

Affiliations

  • Football
  • baseball
  • fishing
  • bowling
  • Target gun shooting
  • Going to the movies
  • Spending time with my family's
  • Playing video games
  • Going to the beach
  • Enjoying cooking & BBQ

Timeline

TMM

Janitorial Manager
05.2024 - Current

LAZ

Maintainance
05.2024 - Current

Pride Industry

Jaintor
03.2023 - 04.2024

Security Officer

Security Platinum
07.2021 - 04.2024

Warehouse Worker

Pactiv
01.2010 - 03.2020

Apple Warehouse

Apple Inc.
10.2004 - 10.2005

Warehouse Technician

Slakey Brothers
01.2003 - 10.2004

Medical Records Specialist

Option One
06.2001 - 12.2002

Boy and Girl Club

Menlo Park
01.1988 - 06.1993

High School Diploma -

Menlo College

Associate of Arts - Computer and Information Sciences

Canada College
Terence Johnson