Terence Marshall
Douglasville,GA
Summary
A position requiring knowledge of upscale visual aids, managing fashionable boutiques, strong communication skills, inventory and pricing controls, problem-solving skills, and the ability to multi-task.
Overview
14
14
years of professional experience
Work History
Area Sales Manager for Shoe Department
Dillards
Douglasville, USA
11.2023 - Current
- Responsible for meeting sales and gross margin goals through excellent customer service
- In charge of recruiting fashionable sales associates, educating, motivating, and coaching them to excel in 5-star service
- Manage and maintain merchandise flow, presentation, and inventory control
- Responsible for all money management and scheduling of store associated
Visual Merchandising Manager
Macy’s
Douglasville, USA
04.2023 - 11.2023
- Managed team that creates visual content and designs marketing materials
- Responsible for team that sets up all the weekly promotions and advertising
- Prepared team for weekly meetings, required training, and required visual displays
- Key holder with the responsibility of opening and closing the store
- Traveled to other stores to assist in training other visual managers and captains
- Responsible for training new sales associates on visual merchandising
- Participated in yearly inventory audits
- Worked with the store manager and other managers on the execution of visual tasks storewide
Visual Merchandising Manager
Macy‘s
Atlanta, USA
04.2022 - 04.2023
- Managed team that creates visual content and designs marketing materials
- Responsible for team that sets up all the weekly promotions and advertising
- Prepared team for weekly meetings, required training, and required visual displays
- Key holder with the responsibility of opening and closing the store
- Traveled to other stores to assist in training other visual managers and captains
- Responsible for training new sales associates on visual merchandising
- Participated in yearly inventory audits
- Worked with the store manager and other managers on the execution of visual tasks storewide
Department Lead
Target
Douglasville, USA
01.2022 - 04.2022
- Responsible for overseeing women’s department shoes, as well as the storefront
- Opening and closing the store preparing nightly deposits, handing cash off to Brinks, making change orders for the store
- Responsible for overseeing all floor sets, and making weekly schedules for team members
- Participating in weekly as well as quarterly inventory
Merchandise/Assistant Manager
Aeropostale
Richmond, USA
08.2020 - 01.2022
- Perform day-to-day operations including opening and closing the store
- Complete and execute floor sets monthly with visual associates and other managers
- Responsible for overseeing the breakdown of incoming shipments
- Ensure the product is pushed out to the sales floor adequately, depending on the quantity of incoming freight
Merchandise Manager
Five Below
Richmond, USA
10.2019 - 08.2020
- Leads the freight team and store associates regarding shipment inventory and placement of merchandise
- Responsible for freight inventory intake at arrival and logging accordingly
- Offer extended customer service when needed
- Assure that the store complies with cleanliness standards
Visual Merchandiser
Forever21
Richmond, USA
03.2019 - 10.2019
- Drove to maximize units per transaction and average dollar sales
- Motivate employees by example to strive towards a great functioning store
- Ensure merchandise was maintained according to store standards
- Create floor set and design
- Process orders and ensured shipping
Multi-Store Leader
Payless
Richmond, USA
11.2018 - 06.2019
- Ensure stores meet and exceed sales, profit and shrink goals by following policies and procedures
- Recruit, interviewed, hired, and supervised 8 to 12 store associates for two locations
- Execute the store associate program with each associate and implement other skill development programs as directed
- Counsel associates in both locations to ensure optimal job performance
- Develop weekly work schedules for store associates in both stores
- Complete and present performance evaluations for both stores according to the schedule outlined by the company
- Analyze, identify, and communicate merchandise needs to stores managed and district leaders
- Complete administrative tasks related to inventory control, personnel files, deposit records, and other documents maintained on paper or generated on a store computer
Merchandise/Assistant Manager
Rue21
Colonial Heights, USA
07.2018 - 10.2018
- Maximize store volume under all store and company goals, policies, and procedures
- Created and maintained schedules, shift changes, timestamps, and time corrections
- Ensure customer service is the focus throughout the business day
- Conduct daily/weekly store walk-throughs to ensure visual presentation standards are met per company guidelines to maximize sales
- Train new managers on policies and procedures, maintenance and upkeep of individual stores, and operations of store equipment
- Travel for training which includes learning new store setups, opening and closing of stores, and how to be prepared for corporate visits
- Read, interpreted, and analyzed store reports
Store Manager
Rue21
Virginia Beach, USA
04.2016 - 07.2016
- Maximize store volume under all store and company goals, policies, and procedures
- Created and maintained schedules, shift changes, timestamps, and time corrections
- Ensure customer service is the focus throughout the business day
- Conduct daily/weekly store walk-throughs to ensure visual presentation standards are met by company guidelines to maximize sales
- Train new managers on policies and procedures, maintenance and upkeep of individual stores, and operations of store equipment
- Travel for training which includes learning new store setups, opening and closing of stores, and how to be prepared for corporate visits
- Read, interpreted, and analyzed store reports
Visual Mall Manager
F&F
Newport News, USA
09.2014 - 04.2015
- Support company vision through ownership and accountability of visual presentation by managing and overseeing three stores within the mall
- Maintain partnership with store management, driving the team to execute job responsibilities and routines
- Assist with the hiring process which entailed reviewing applications, interviewing, following up with references, and preparing paperwork for the Human Resources department
- Conduct orientations and new hire training for new employees
- Develop and revise weekly store schedules to meet the needs of the company, making sure the store is running per store floor coverage and expected traffic flow policies
- Plan and implement product/range launches to maximize the use of square footage
- Set up, monitor, and review sales targets for each department
Visual Merchandiser
Forever 21
Newport News, VA
08.2010 - 09.2014
- Developed creative visual displays to showcase products and attract customers.
- Created window and in-store displays to promote new product launches.
- Organized store layout, fixtures and visual merchandising standards.
- Created innovative floor plans to maximize visibility of merchandise.
- Assisted in developing strategies for increasing sales by using visual merchandising techniques.
- Maintained a high level of organization and cleanliness throughout the store.
- Trained staff on how to properly execute store layouts, signage, and window displays.
Education
Associates of Arts - Fashion Merchandising
Virginia Commonwealth University
Richmond, VA01-1992
Skills
- Microsoft Word
- Excel
- PowerPoint
- Access
- Social skills
- Planning skills
- Organizational skills
- Interpersonal skills
- Oral skills
- Written skills
- Attention to detail
- Self-motivator
- Team player
- Floor set-up
- Design
- Sales training
- Sales tracking
- Schedule coordination
References
- Quiana Swain, (804) 489-7815, qswain21@gmail.com
- Ida Mitchell, (804) 301-1013, ida.aleas@gmail.com
- Shawnette Trower, (757) 218-4013 shawnettetrower@gmail.com
Timeline
Area Sales Manager for Shoe Department
Dillards
11.2023 - Current
Visual Merchandising Manager
Macy’s
04.2023 - 11.2023
Visual Merchandising Manager
Macy‘s
04.2022 - 04.2023
Department Lead
Target
01.2022 - 04.2022
Merchandise/Assistant Manager
Aeropostale
08.2020 - 01.2022
Merchandise Manager
Five Below
10.2019 - 08.2020
Visual Merchandiser
Forever21
03.2019 - 10.2019
Multi-Store Leader
Payless
11.2018 - 06.2019
Merchandise/Assistant Manager
Rue21
07.2018 - 10.2018
Store Manager
Rue21
04.2016 - 07.2016
Visual Mall Manager
F&F
09.2014 - 04.2015
Visual Merchandiser
Forever 21
08.2010 - 09.2014
Associates of Arts - Fashion Merchandising
Virginia Commonwealth University
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