Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Terence Mitchell

Austin,TX

Summary

Veteran Food Service Manager successful at improving operations through cost control strategies and profit management optimization. Excellent communication, planning and conflict resolutions skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lead Bartender

Torchy's Tacos
07.2022 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Bartender

The League Kitchen And Tavern
07.2021 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

General Manager

Cafe Blue
07.2017 - 04.2021
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Education

High School Diploma -

Wheaton North High School
Wheaton, IL

Associate of Arts - Business Administration

Northwestern Business College
Lisle, IL
2002

Skills

Leadership

Led team of over 30 staff members to consistently achieve all performance metrics

Problem Solving

Identified areas of concern and corrected the issue for the bettermet of the restaurant or staff member

Financial Managament

Managed food and labor costs to increase restaurant profitability and achieve and exceed financial goals set by Ownership

Team Building

Developed and trained Manager and all staff members to inprove overall quality of day to day operations

Certification

TABC and Foodhandler Certified


Timeline

Lead Bartender

Torchy's Tacos
07.2022 - Current

Bartender

The League Kitchen And Tavern
07.2021 - Current

General Manager

Cafe Blue
07.2017 - 04.2021

High School Diploma -

Wheaton North High School

Associate of Arts - Business Administration

Northwestern Business College

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