Terence neeplo
Arlington,Virginia
Summary
Detail-oriented student with a strong foundation in software and networking, eager to apply academic knowledge in a professional environment. Demonstrates exceptional technical skills and thrives in challenging situations while maintaining effective time management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Elysium Consultant
Victor Neeplo
Minneapolis, MN
06.2023 - 10.2025
- Served as first point of contact for incoming technical service calls and emails.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
- Responded to service requests from customers in a professional manner.
- Configured multiple routers and PCs efficiently within our environment.
- Implemented network security measures, including VPNs, access control lists (ACLs), and firewalls to protect data and systems.
- Installed, configured, and maintained Windows Server operating systems in physical and virtual environments.
Education
High School Diploma -
Wakefield High School
Arlington, VA06-2023
Skills
- Routing protocols mastery
- Software-defined networking configuration
- DNS and DHCP configuration
- Customer service
- Troubleshooting
- Windows server management
- TCP/IP protocols
Certification
- Security + Certified since 2023
- Working towards CCNA right now
Languages
English
Full Professional
Timeline
Elysium Consultant
Victor Neeplo
06.2023 - 10.2025
High School Diploma -
Wakefield High School
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