Terence Tah
Srum Master
Fate,TX
Summary
Demonstrative Scrum Master bringing 5 years of experience with background in AWS Cloud and Solutions Architect, communicating effectively with and leading high-performance teams in IT environment. Considered expert in prioritizing tasks and optimizing workflows. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical software projects with excellent planning competencies.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
4
4
Certifications
Work History
SAFe Scrum Master
CVS Health
Richardson, TX
11.2022 - 12.2022
- Acted as servant leader and coach for 3 Agile Scrum teams, ensuring the effective use and practice of the Agile framework.
- Collaborate closely with Business Stakeholders, Product Managers, Product Owners, other Scrum Masters, Release Train Engineer and Engineering teams in a fully scaled agile environment.
- Increased team efficiency and predictability by 35%.
- Overhauled 6 complex projects.
- Engaged actively in identifying the dependencies between 4 agile teams and assisted in communicating and resolving these dependencies.
- Led coordination of in-house trainings, dissemination of project information to stakeholders, and preparation of end of Sprint team demonstrations to enable knowledge sharing across a project of 100+ employees.
- Helped identify 10+ organizational impediments to improve successful Agile transformation.
- Enforced Kanban principles as an Agile (SAFe) scrum master that reduced the cycle time by 20% which increased the team's throughput in less than 10 weeks.
- Utilized Agile scrum practices to help the team increase their velocity within 3 months of adoption by 30%.
Program Manager II - Scrum Master
Amazon Services LLC
Dallas, TX
09.2018 - 10.2021
- Drove and own agile facilitation responsibilities across 12 software development teams in different geographic locations.
- Scheduled, managed and facilitated backlog refinement, stand-ups and other team events for 8 teams.
- Tracked and communicated 15+ projects' progress to 25 stakeholders and management staff.
- Led 8 Agile Scrum teams dedicated to developing digital and technology roadmap.
- Resolved, managed, and escalated impediments to appropriate personnel or department, as necessary.
- Collaborated with 6 product owners, 60+ team members, technologists and other scrum masters to define solutions and drive progress.
- Doubled team velocity, throughput, burn-down, and cumulative flow of 8 cross-functional teams.
- Shielded scrum team from external interference for optimal productivity and success of Agile process.
- Coached 8 teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies and adhered to Scrum framework.
Scrum Master - Mobile
Amazon.com Services, Inc.
Dallas, TX
04.2018 - 09.2018
- Fulfilled functions of Agile scrum master by overseeing 100% of software development planning and delivery process.
- Partnered with 5 Agile coaches and Scrum masters to lead continuous improvement opportunities with Agile transformation
- Helped teams deliver wonderful consumer experiences across iOS and Android apps, and cloud applications, at scale.
- Managed 3 cross-functional IT and business teams to educate and execute on Agile methodology.
- Assessed 100% of current organization and delivery environment, recommending optimal Agile practices and increasing organizational delivery by over 30%.
- Facilitated meetings and communication between 48+ product development team members to ensure highest value work is top priority in backlog.
- Build information radiators to ensure proper visibility and transparency between development teams, stakeholders, and organization.
- Communicated expectations, managed team performance, and built morale among 48+ team members.
Education
Associate of Science - Science
Dallas College
Dallas, TX 08.2018 - 12.2021
Skills
Agile Frameworks -Scrum, Kanban, XP
Certification
Scrum Master (CSM)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It's not what you achieve, it's what you overcome. That's what defines your career.
Carlton Fisk
Timeline
SAFe Scrum Master
CVS Health
11.2022 - 12.2022
Program Manager II - Scrum Master
Amazon Services LLC
09.2018 - 10.2021
Associate of Science - Science
Dallas College
08.2018 - 12.2021
Scrum Master - Mobile
Amazon.com Services, Inc.
04.2018 - 09.2018