Terence Tah
Srum Master
Fate,TX
Summary
Demonstrative Scrum Master bringing 5 years of experience with background in AWS Cloud and Solutions Architect, communicating effectively with and leading high-performance teams in IT environment. Considered expert in prioritizing tasks and optimizing workflows. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical software projects with excellent planning competencies.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
4
4
Certifications
Work History
SAFe Scrum Master
CVS Health
Richardson, TX
11.2022 - 12.2022
- Acted as servant leader and coach for 3 Agile Scrum teams, ensuring the effective use and practice of the Agile framework.
- Collaborate closely with Business Stakeholders, Product Managers, Product Owners, other Scrum Masters, Release Train Engineer and Engineering teams in a fully scaled agile environment.
- Increased team efficiency and predictability by 35%.
- Overhauled 6 complex projects.
- Engaged actively in identifying the dependencies between 4 agile teams and assisted in communicating and resolving these dependencies.
- Led coordination of in-house trainings, dissemination of project information to stakeholders, and preparation of end of Sprint team demonstrations to enable knowledge sharing across a project of 100+ employees.
- Helped identify 10+ organizational impediments to improve successful Agile transformation.
- Enforced Kanban principles as an Agile (SAFe) scrum master that reduced the cycle time by 20% which increased the team's throughput in less than 10 weeks.
- Utilized Agile scrum practices to help the team increase their velocity within 3 months of adoption by 30%.
Program Manager II - Scrum Master
Amazon Services LLC
Dallas, TX
09.2018 - 10.2021
- Drove and own agile facilitation responsibilities across 12 software development teams in different geographic locations.
- Scheduled, managed and facilitated backlog refinement, stand-ups and other team events for 8 teams.
- Tracked and communicated 15+ projects' progress to 25 stakeholders and management staff.
- Led 8 Agile Scrum teams dedicated to developing digital and technology roadmap.
- Resolved, managed, and escalated impediments to appropriate personnel or department, as necessary.
- Collaborated with 6 product owners, 60+ team members, technologists and other scrum masters to define solutions and drive progress.
- Doubled team velocity, throughput, burn-down, and cumulative flow of 8 cross-functional teams.
- Shielded scrum team from external interference for optimal productivity and success of Agile process.
- Coached 8 teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies and adhered to Scrum framework.
Scrum Master - Mobile
Amazon.com Services, Inc.
Dallas, TX
04.2018 - 09.2018
- Fulfilled functions of Agile scrum master by overseeing 100% of software development planning and delivery process.
- Partnered with 5 Agile coaches and Scrum masters to lead continuous improvement opportunities with Agile transformation
- Helped teams deliver wonderful consumer experiences across iOS and Android apps, and cloud applications, at scale.
- Managed 3 cross-functional IT and business teams to educate and execute on Agile methodology.
- Assessed 100% of current organization and delivery environment, recommending optimal Agile practices and increasing organizational delivery by over 30%.
- Facilitated meetings and communication between 48+ product development team members to ensure highest value work is top priority in backlog.
- Build information radiators to ensure proper visibility and transparency between development teams, stakeholders, and organization.
- Communicated expectations, managed team performance, and built morale among 48+ team members.
Education
Associate of Science - Science
Dallas College
Dallas, TX 08.2018 - 12.2021
Skills
Agile Frameworks -Scrum, Kanban, XP
Agile Software Development and Best Practice
User Stories, ATDD, TDD, Continuous Integration (CI), Automated Testing, DORA Metrics, KPIs
Atlassian Agile Tools (Jira, Confluence, Opsgenie, Bitbucket)
MS Excel, PowerPoint, Project, Visio
Strong Communication Skills
Knowledge of big data and analytics systems
Attention to Detail
Interpersonal Skills
Risk mitigation planning
Certification
Scrum Master (CSM)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It's not what you achieve, it's what you overcome. That's what defines your career.
Carlton Fisk
Timeline
SAFe Scrum Master
CVS Health
11.2022 - 12.2022
Program Manager II - Scrum Master
Amazon Services LLC
09.2018 - 10.2021
Associate of Science - Science
Dallas College
08.2018 - 12.2021
Scrum Master - Mobile
Amazon.com Services, Inc.
04.2018 - 09.2018