Terence Walden
Wendell,NC
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Well-versed in processing, monitoring and reviewing high-volume orders in fast-paced environments. Practiced at developing and maintaining productive relationships with vendors, customers and staff. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Warehouse Manager
Rexel Energy Solutions
08.2019 - Current
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Sales Manager
Spectrum Cable
02.2018 - 08.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Sales Representative
Verizon Wireless
03.2014 - 12.2017
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
Education
High School Diploma -
Derby High School
Derby, KS05.2009
Skills
- Interdepartmental Collaboration
- Conflict Resolution
- Development Management
- Coordinate Transportation
- Customer Service
- Managing Multiple Tasks
- Attention to Detail
- Work Organizing and Prioritizing
- Data and Analytics
- SQL
Timeline
Warehouse Manager
Rexel Energy Solutions
08.2019 - Current
Sales Manager
Spectrum Cable
02.2018 - 08.2019
Sales Representative
Verizon Wireless
03.2014 - 12.2017
High School Diploma -
Derby High School
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