Tererai Matambanadzo
Pretoria
Summary
Results-driven IT and Cybersecurity professional with 15+ years of experience in technical support, network administration, and cybersecurity consulting. MSc in Digital Technology Management (Cybersecurity), Certified in Cybersecurity (CC) from ISC2, SC-200 certified, and due to sit for Microsoft AZ-500 and CompTIA Security+ exams. Adept at implementing security controls, managing risk, and driving digital transformation. Passionate about Cybersecurity, Digital Technology, and continuous professional development.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Facilitator – BI Cybersecurity
CTU Training Solutions
09.2025 - Current
- Specialise in Business Intelligence (BI) Cybersecurity, delivering lectures and practical sessions for NQF Level 6 programmes.
- Prepare and mentor students for Microsoft AZ-500 (Azure Security Engineer Associate) and SC-200 (Security Operations Analyst) certification exams.
- Develop and deliver curriculum content on Cybersecurity fundamentals, ensuring alignment with industry standards and best practices.
- Guide students through hands-on labs, case studies, and real-world scenarios to build practical skills in cloud security, incident response, and risk management.
- Support academic excellence and professional growth, fostering a culture of continuous learning and certification achievement.
Technical IT Support & Security Consultant (Remote)
EB Geomatics
03.2025 - Current
- Provide remote security consultancy for device connectivity and integration of Trimble products, Emlid devices, and a range of advanced surveying equipment.
- Configure secure VPN tunnels and wireless networks to enable encrypted, reliable communication between field devices and central management systems.
- Implement and support telemetry and remote monitoring solutions, ensuring secure data transmission and compliance with industry best practices.
- Develop and maintain custom scripts for device and equipment configuration, automating deployment and enhancing security posture for Trimble, Emlid, and other surveying platforms.
- Advise clients on best practices for securing device connections, including SIM-based MNO network integration, endpoint hardening, and secure authentication.
- Provide technical support for Trimble, Emlid, and other surveying equipment, troubleshooting connectivity, authentication, and security issues in real time.
- Collaborate with engineering and operations teams to ensure seamless, secure integration of new devices into existing infrastructure.
- Service EB Geomatics clients across Southern Africa and beyond, delivering remote and on-site support for diverse geospatial and surveying technology needs.
Freelance/Volunteer Cybersecurity Consultant
Aston Martin Lagonda
05.2022 - 04.2025
- Conducted advanced cybersecurity research focused on automotive security, including threat modelling and vulnerability analysis of connected vehicle systems.
- Developed and delivered cybersecurity awareness programs for workforce, emphasizing phishing prevention, secure password practices, and incident reporting.
- Advised on implementation of security controls for automotive digital platforms, including secure integration of IoT devices and cloud-based telemetry.
- Collaborated with IT teams to assess and improve security posture, using penetration testing and risk assessments.
- Led initiatives to combat organizational complacency regarding cyber threats, driving adoption of best practices and compliance standards.
ICT Support Officer (Postilion & EFTPOS Security Specialist)
Multipay Solutions / Central African Building Society
03.2016 - 12.2020
- Configured and deployed EFTPOS machines (Verifone VX, Hypercom) and Postilion payment systems, ensuring secure application loading, deployment configuration, and telemetry setup.
- Implemented telemetry solutions for POS devices using MNO (Mobile Network Operator) SIM cards, enabling real-time transaction monitoring, remote diagnostics, and proactive incident response.
- Established secure VPN tunnels and wireless network configurations for POS connectivity, safeguarding transaction data in transit and ensuring compliance with PCI DSS standards.
- Managed encryption, tokenization, and secure key management for transaction switching and telemetry data.
- Monitored and troubleshot EFTPOS and Postilion systems for security incidents, unauthorized access, and network vulnerabilities.
- Provided advanced technical support for Postilion transaction switching, including incident response for fraud detection and system breaches.
- Engaged clients for secure POS application integration, advising on best practices for data protection and regulatory compliance.
- Mentored new staff on secure EFTPOS, Postilion, and telemetry configuration, delivering training on security controls and risk mitigation.
- Liaised with vendors for hardware/software replacements, ensuring secure disposal and data sanitization.
- Documented repair processes and streamlined technical support procedures to enhance security and operational efficiency.
- Supported helpdesk ticket resolution, focusing on advanced troubleshooting of security-related issues and network protocol vulnerabilities.
Installations & Network Support Technician
Aptics / Globalnet
05.2014 - 12.2015
- Installed and supported WiMAX devices (Greenpacket, Alvarion, Ubiquiti, Gemtek, Huawei) and base stations, implementing secure network configurations and access controls.
- Conducted vulnerability assessments of network infrastructure, identifying and mitigating risks related to wireless connectivity and device authentication.
- Documented technology department operations, including network infrastructure, licenses, and FAQs, to ensure consistent security responses and team operations.
- Trained team members and users in secure implementation of emerging technologies, enhancing business productivity and reducing risk exposure.
- Evaluated LAN/WAN performance data to verify availability, speed, and security, identifying network problems and recommending remediation strategies.
- Provided excellent service and attention to customers, including guidance on secure network practices and incident reporting.
IT Technician / Network Administrator
Lifemark / Globalnet
04.2011 - 04.2014
- Performed hardware and software repair, focusing on secure configuration and patch management to close security loopholes and protect users.
- Installed and troubleshot WAN/LAN, VSAT, and WiMAX networks, implementing security controls for data transmission and access management.
- Configured Cisco routers and switches, applying security best practices for network segmentation and firewall rules.
- Advised customers and users on required maintenance practices for diverse software systems, supporting OEM warranty requirements and industry best practices.
- Set up new desktop systems and configured laptops for incoming employees, loading required software and server permissions with security in mind.
Support Worker
Luton Borough Council
11.2006 - 03.2009
- Supported clients in temporary accommodation, advising on secure use of technology for benefits applications and job searches.
- Maintained confidential case documentation, ensuring data privacy and compliance with regulatory standards.
- Facilitated support groups and life skills education programs, including digital literacy and cybersecurity awareness.
- Liaised between clients and community agencies to arrange assistance in housing, education, and childcare, with a focus on secure data handling.
Education
Professional Master - Digital Technology Management (Cybersecurity)
Bologna Business School, University of Bologna
Italy03.2022
Bachelor of Science - Computing Information Systems & Media Performance
University Of Bedfordshire
Luton, England07.2005
Skills
- Cybersecurity Consulting & Research
- Security Operations (SOC, SIEM, Incident Response)
- Cloud Security (Azure)
- Risk Management & Compliance (GRC)
- Vulnerability Assessment & Penetration Testing
- Network Administration (LAN/WAN, WiMAX, Cisco)
- EFTPOS & Postilion
- Telemetry Configuration (POS, MNO SIM, VPN, Wireless)
- Digital Transformation
- Technical Support & Troubleshooting
- Training
- Cybersecurity
Certification
- Certified in Cybersecurity (CC) – ISC2 (Confirmed)
- SC-200: Microsoft Security Operations Analyst (Confirmed)
- Google Cybersecurity Program (Completed)
- Due to sit: Microsoft AZ-500: Azure Security Engineer Associate, CompTIA Security+
- Cisco CCNA (previously certified), CCNP trained
Languages
English (Native)
Shona (Native)
Italian (A2 – Beginner)
Community Service & Volunteer Work
Centre for All Families Positive Health, Volunteer, Luton, United Kingdom, 2006-01, 2011-03, Provided helpdesk support and college network administration, implementing security controls for user authentication and data protection., Supported students and staff in secure access to IT resources, troubleshooting security-related issues and promoting safe computing practices., Collaborated with community leaders and public agencies to promote cybersecurity awareness and community service programs.
Additional Information
- Strong interest in Cloud Security, GRC, CISM certification, Scrum Master/Project Management, and Python.
- Committed to ongoing professional development and industry engagement.
- Active in cybersecurity communities and training platforms.
Timeline
Facilitator – BI Cybersecurity
CTU Training Solutions
09.2025 - Current
Technical IT Support & Security Consultant (Remote)
EB Geomatics
03.2025 - Current
Freelance/Volunteer Cybersecurity Consultant
Aston Martin Lagonda
05.2022 - 04.2025
ICT Support Officer (Postilion & EFTPOS Security Specialist)
Multipay Solutions / Central African Building Society
03.2016 - 12.2020
Installations & Network Support Technician
Aptics / Globalnet
05.2014 - 12.2015
IT Technician / Network Administrator
Lifemark / Globalnet
04.2011 - 04.2014
Support Worker
Luton Borough Council
11.2006 - 03.2009
Professional Master - Digital Technology Management (Cybersecurity)
Bologna Business School, University of Bologna
Bachelor of Science - Computing Information Systems & Media Performance
University Of Bedfordshire