Summary
Overview
Work History
Education
Skills
Timeline
Generic
Teres White

Teres White

Victoria,TX

Summary

To seek challenge assignment and opportunity with an opportunity for growth Unit Clerk experienced coordinating medical records, restocking supplies and answering multi-line phone systems for fast-paced medical units. Transcribes and faxes orders, scans records and organizes diverse forms. Computer-savvy and well-organized with strengths in data entry and file management.

Overview

5
5
years of professional experience

Work History

Unit Clerk

Pam Health Rehabilitation
03.2021 - Current
  • Enhanced patient satisfaction by efficiently managing medical records and maintaining strict confidentiality standards.
  • Streamlined administrative processes for improved hospital efficiency and reduced wait times for patients.
  • Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.
  • Collaborated with multidisciplinary teams to ensure optimal patient care and outcomes.
  • Expedited communication between healthcare professionals, resulting in better coordination of care for patients.
  • Reduced errors in data entry by implementing a thorough double-check system for all crucial information.
  • Managed unit resources effectively, ensuring optimal utilization of equipment and supplies.
  • Organized patient charts, enhancing the flow of information among healthcare providers and contributing to better-informed treatment decisions.
  • Facilitated timely transfer of patients within the facility by coordinating bed assignments and communicating with appropriate departments.
  • Improved patient experience by promptly addressing any concerns or questions related to their stay at the facility.
  • Contributed to successful audits through meticulous record-keeping and adherence to regulatory requirements.
  • Coordinated schedules for medical staff, optimizing workflow efficiency within the unit.
  • Collected accurate insurance and billing information from patients, maximizing reimbursement rates for the hospital.
  • Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
  • Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
  • Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
  • Supported clinical staff by ordering necessary supplies on time, ensuring adequate stock levels were maintained.
  • Aided in the training of new hires by sharing knowledge and best practices acquired from years of experience.
  • Consistently met deadlines when completing tasks such as filing documents or inputting data into the hospital''s system.
  • Participated in departmental meetings and contributed valuable input, helping to shape improved policies and procedures within the unit.
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Arranged discharges and patient transportations.
  • Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
  • Prepared admissions charts and scanned records.
  • Answered multi-line telephone system, provided information and directed calls.
  • Delivered clerical support by handling range of routine and special requirements.
  • Provided clerical support, addressing routine, and special requirements.
  • Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Orchestrated efficient and thorough replenishment of unit supplies to handle forecasted patient loads.
  • Monitored and communicated patient dietary plans to carry out physician orders and prevent errors.
  • Coordinated diagnostic tests, collection of samples and transportation to scanning rooms.
  • Charted vital signs and added telemetry strips to charts.
  • Obtained and organized medical records for office visits and scheduled labs.
  • Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.

CNA

Vitality Court
06.2020 - 06.2023
  • Maintains patient stability by checking vital signs and weight; testing urine and recording intake and output information
  • Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; and reporting observations of the patient to nursing supervisor.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Supported needs of 40+ residents under long-term care.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.

CNA

SouthBrook Manor Nursing Home
03.2019 - 04.2020
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Ensured prompt response to call lights, addressing patient needs in an timely manner.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Administered prescribed medications under supervision of an registered nurse, ensuring adherence to safety protocols.
  • Served as an liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Contributed to successful discharge planning through coordination with social services and rehabilitation facilities as needed.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Supported needs of 50+ residents under long-term care.

Education

CNA -

Southbrooke Manor
Edna, TX
03.2019

High School Diploma -

Cypress Springs High School
Cypress, TX
05.2007

Skills

  • Scheduling labs
  • Reception Management
  • Records Scanning
  • Documenting vital signs
  • Transcribing orders
  • Medical Records Maintenance
  • Preparing charts
  • Arranging transportation
  • Retrieving medical records
  • Discharge support

Timeline

Unit Clerk

Pam Health Rehabilitation
03.2021 - Current

CNA

Vitality Court
06.2020 - 06.2023

CNA

SouthBrook Manor Nursing Home
03.2019 - 04.2020

CNA -

Southbrooke Manor

High School Diploma -

Cypress Springs High School

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Teres White