Teresa A Davis
Smithfield,NC
Summary
Professional worker that is organized and a dependable candidate that is successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals. Learns new processes quickly and adapts to consumer and agency needs. Hardworking, focused, and diligent with good people and problem-solving abilities.
Overview
17
17
years of professional experience
Work History
Lead Substance Abuse Worker
Department, Dart Center
09.2016 - Current
- Works with probationers that have been sentenced to ninety-day substance abuse program
- Some duties include Complete Rosters, Assign room assignments, Liaison between residents, staff, supervisors, and clinical staff
- Monitor 40% of residents as it relates to substance abuse and mental health behaviors
- Assist with working overtime to help meet facility needs
- Facilitate orientation to explain rules and procedures to residents
- Train inexperienced staff and explain Facility policy and procedures
- Communication and Customer Service skills in person and on phone
- Exercised leadership capabilities by successfully motivating and inspiring others
- Managed time efficiently to complete all tasks within deadlines
- Proven ability to develop and implement creative solutions to complex problems
President/Founder
Revels 2ND Chance Inc
05.2008 - Current
- Facilitated Community Roundtable discussions with Community Agencies
- Provided Employment Assistance to formerly incarcerated
- Assisted clients with getting Affordable Housing
- Educational Resources for those wanting to go back to school
- Assigned Clients to various Volunteer Sites
- Mentored formerly incarcerated by showing and encouraging them to know that can be productive citizens in their communities
- Counseling
- Spearheaded development and implementation of distributed organizational structure to increase efficiency
- Cultivated strong relationships with external partners to foster collaboration and maximize resources
- Established innovative policies to improve organizational performance and increase customer satisfaction
- Reduced operational costs through strategic cost management initiatives
Parent Counselor
Early Learning Coalition
08.2014 - 07.2015
- Determine eligibility for SR and VPK services according to funding and state guidelines
- Follow all state, federal and Coalition Requirements in making eligibility decisions and in prioritizing enrollment
- Arrange for enrollment in SR and VPK services according to funding, state, and Coalition guidelines:
- Enter all enrollment and demographic information into database
- Re-determine eligibility at predetermined periods and before childcare end date:
- Determine and documents reason for transfer request
- Terminate childcare services according to funding and Coalition guidelines:
- Provide clients and providers with childcare resource and referrals services
- Identified issues, analyzed information, and provided solutions to problems
- Developed strong organizational and communication skills through coursework and volunteer activities
- Cultivated interpersonal skills by building positive relationships with others
- Identified issues, analyzed information and provided solutions to problems
- Used critical thinking to break down problems, evaluate solutions and make decisions
Substance Abuse Behavioral Health Technician
Robeson Health Care Corp
04.2006 - 06.2014
- Facilitated Substance Abuse Recovery Workshops for six to eight women on Twelve Steps to Recovery
- Performed assessments of clients entering treatment program
- Performed indirect counseling as directed
- Mentored clients
- Liaison between clients and clinical staff
- Assisted consumers with community resources to help them find employment and housing
- Collected Urinalysis
- Attended/Facilitated weekly community meeting with consumers
- Completed Documentation on each consumer daily
- Provided transportation to various medical appointments
- Developed strong communication and organizational skills through working on group projects
- Ran errands and provided general office support in a professional environment
- Demonstrated high level of initiative and creativity while tackling difficult tasks
Education
Bachelor of Science - Organizational Leadership, Psychology
North Carolina Wesleyan University
05.2023
Associates Degree - Human Service Technology
Wayne Community College
05.2013
Skills
- PROFESSIONAL SKILLS
- Selected Human Service Technology Student of Year, 2013 Decision Making Interview Panel
- Train New Staff, Policy, and procedure,
- Life Skills, Facilitate Meetings, Computer Skills
- Active Listening, Motivational Interviewer Organizational Leader, Residential Supervisor
- Facilitator, Communication skills, Teamwork Supervisor, Community Leader, Reporting
- Professional Presentations, Leadership Skills, Social Skills, Microsoft Office 365, Types 45 wpm
- Customer Service in person and via phone, Problem solving, Data Entry
Timeline
Lead Substance Abuse Worker
Department, Dart Center
09.2016 - Current
Parent Counselor
Early Learning Coalition
08.2014 - 07.2015
President/Founder
Revels 2ND Chance Inc
05.2008 - Current
Substance Abuse Behavioral Health Technician
Robeson Health Care Corp
04.2006 - 06.2014
Bachelor of Science - Organizational Leadership, Psychology
North Carolina Wesleyan University
Associates Degree - Human Service Technology
Wayne Community College
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