Teresa A Leftwich
Allen,TX
Summary
Ability to Interpret accurate and impartial renditions in a professional and empathic manner, as well as familiarity with Spanish culture. Proven ability to work effectively with various nationalities. Excellent management of multiple concurrent tasks and experience in working with large inbound and outbound calls.
Overview
15
15
years of professional experience
1
1
Certification
Work History
MITS Interpreter Training School
01.2023 - 01.2025
- Training for Medical Interpreter. Note taking courses.
English Spanish Interpreter
Language Line Solutions
01.2021 - 01.2023
- Spanish and English phone interpreter. Consecutive interpreting for several entities such as Banks, Government, Insurance companies, 911, Medical offices and Law offices by rendering accurate and professional Interpretations.
Sales associate
Chico’s Boutique
01.2017 - 01.2018
- Sales associate responsible for helping customers with their purchases.
English Teacher
Tromwell Language Institute
01.2016 - 01.2017
- Taught English Grammar and conversation to students from different Corporations in the city.
Accounts Payables and Receivables, Customer Service
Ericsson, Inc
01.2012 - 01.2013
- Single point of contact for AR and AP with Ericsson Latin Americas for payment issues and resolutions. Responsible for AR and AP forecasting and reconciliation of vendor and customer accounts monthly.
Project Coordinator - Emerging Accounts
Ericsson, Inc
01.2010 - 01.2012
- Created and monitored Project budgets, executed project scopes, weekly project analysis, resolved material installation issues at site and conducted weekly meetings to report on project status.
Education
Interpreter Training and Certification Medical Interpreter
Language Line Solutions
Training on Medical Interpretation
MITS Interpreter Training and Certification
Degree - English/Education
University of Chile
Skills
- Customer Service - Excel – Word – Power Point - NoteOne
- Six Sigma, Yellow Belt Training
Certification
University of North Texas – Customer Service: “One Team One Solutions” Program
AWARDS / RECOGNITION
TTFE Process Team – Awarded by Hans Vestberg, Ericsson North America Vice President of Finance, Outstanding Teamwork and Customer Service – Adam Matsil Manager of Ericsson Share Services, E-Star Nomination for Outstanding Service – Awarded by National Service Managers and Director of Logistics and Supply.
Timeline
MITS Interpreter Training School
01.2023 - 01.2025
English Spanish Interpreter
Language Line Solutions
01.2021 - 01.2023
Sales associate
Chico’s Boutique
01.2017 - 01.2018
English Teacher
Tromwell Language Institute
01.2016 - 01.2017
Accounts Payables and Receivables, Customer Service
Ericsson, Inc
01.2012 - 01.2013
Project Coordinator - Emerging Accounts
Ericsson, Inc
01.2010 - 01.2012
Interpreter Training and Certification Medical Interpreter
Language Line Solutions
Training on Medical Interpretation
MITS Interpreter Training and Certification
Degree - English/Education
University of Chile