Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teresa Alexander

MA/XRAY

Summary

Dynamic Medical Assistant with a proven track record at Aspen Creek Family Medicine, enhancing patient care through effective communication and compassionate support. Skilled in phlebotomy and electronic medical records management, I excel in optimizing patient flow and fostering trust, contributing to improved health outcomes and patient satisfaction.

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

2010
2010
years of professional experience

Work History

Medical Assistant

Aspen Creek Family Medicine
  • Increased efficiency in office by implementing digital filing system for patient records.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Oriented and trained new staff on proper procedures and policies.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Empowered patients through education on self-management techniques for chronic conditions.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Streamlined patient check-in process, reducing administrative burden for medical staff.
  • Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.

MA/LSRT

Smoky Hill Family Medicine
  • Resolved problems, improved operations and provided exceptional service.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Medical Assistant/LSRT

Garrison Family Physicians
10.2003 - 11.2009
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Oriented and trained new staff on proper procedures and policies.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Improved clinical workflow with introduction of electronic health records system.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Measured patient pulse oximetry.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Measured patient spirometry.

MA/LSRT

National Jewish Hospital
07.2001 - 10.2003
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Medical Assistant/LSRT

Concentra Occupational Health
06.2000 - 07.2001
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Collaborated with interdisciplinary healthcare teams to provide coordinated care.
  • Empowered patients through education on self-management techniques for chronic conditions.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
  • Streamlined patient check-in process, reducing administrative burden for medical staff.
  • Facilitated patient education on treatment plans and medications, improving understanding and compliance.
  • Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
  • Implemented patient education program on preventative care, enhancing community health awareness.
  • Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
  • Improved clinical workflow with introduction of electronic health records system.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Measured patient pulse oximetry.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Measured patient spirometry.
  • Elevated patient trust and confidence by addressing concerns, answering questions, and providing clear explanations of procedures before, during, and after exams.
  • Improved patient outcomes with accurate imaging acquisition and precise monitoring of vital signs throughout procedures.
  • Provided ongoing support to physicians, nurses, and other medical staff for optimal patient care during interventional radiology procedures.
  • Demonstrated adaptability to various situations by efficiently handling emergency cases alongside routine exams without compromising quality of care.
  • Collaborated with colleagues on research projects to advance the field of interventional radiology technology.
  • Operated radiologic equipment to produce diagnostic images and films.
  • Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
  • Prepared and positioned patients for imaging procedures.
  • Followed radiation safety measures and used protection devices to prevent harm to patients or staff.
  • Instructed patients on proper positioning for imaging.
  • Utilized knowledge of anatomy, physiology and radiation protection to produce quality radiographs.
  • Explained imaging procedures to patients, offering comfort and assistance.
  • Evaluated images for technical quality and accuracy.
  • Trained and supervised new radiologic technologists and technicians.
  • Upheld high level of service to patients by assisting in different ways, displaying professionalism, and responding appropriately to questions and concerns.
  • Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
  • Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.

Education

MA/LSRT

Cambridge College
Aurora
05.2001 -

Skills

Medical terminology

Patient-focused care

Data entry

Patient flow management

Medical terminology knowledge

Procedure assistance

HIPAA compliance

Vital sign monitoring

Medical procedures

Emergency response preparedness

Patient relations

Indirect patient care

Electronic medical records

Compassionate caregiver

Direct patient care

Phlebotomy

Vital signs monitoring

Clinical documentation

CPR

Immunization administration

First aid

Compassionate

Companionship and emotional support

Complex Problem-solving

Monitoring patient progress

Diagnostic procedures

Sterile technique

EMR / EHR

Simple dressings

Laboratory specimen collection

Specimens collection and processing

Lab equipment operation

pH testing

Professionalism and ethics

Maintaining confidentiality

Lab equipment calibration

Prioritizing stat orders

Reliable team player

Equipment sterilization

Antigen testing

Orthopedic splints

Professional bedside manner

Chronic disease management

Timeline

Medical Assistant/LSRT

Garrison Family Physicians
10.2003 - 11.2009

MA/LSRT

National Jewish Hospital
07.2001 - 10.2003

MA/LSRT

Cambridge College
05.2001 -

Medical Assistant/LSRT

Concentra Occupational Health
06.2000 - 07.2001

Medical Assistant

Aspen Creek Family Medicine

MA/LSRT

Smoky Hill Family Medicine
Teresa AlexanderMA/XRAY