Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Own Business
Mobile Pallet Liquidators
05.2022 - Current
Maintained clean and organized workspaces to uphold safety standards.
Manufactured wood pallets and crates with nail guns, table saws and chop saws.
Transferred loaded pallets onto delivery or storage areas.
Operated pallet jack to pull orders out of storage areas.
Sales
Purchasing
Front office
Customer Service
Loaded products onto pallet.
Inspected materials for quality before loading.
Transported items to delivery pallets using electric pallet jack.
Controlled palletizer to arrange packages on pallet and transfer load to storage or delivery platform.
Arranged packages on pallet according to size and weight.
Operated equipment controls console for sorting, transferring and stacking pallets.
Prepared finished orders by pulling, packing, wrapping and securing products.
Transported goods from racks, shelves and vehicles via forklift and pallet jack.
Interpreted production and delivery schedule to stack product in correct order for loading and delivery.
Checked merchandise and supply deliveries for accuracy by verifying quantities received matched bills of lading.
Interacted with internal customers to understand business needs and translate into requirements and project scope.
Store Manager
Halloween Express
11.2016 - 01.2019
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assisted with hiring, training and mentoring new staff members.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Approved regular payroll submissions for employees.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Supervised guests at front counter, answering questions regarding products.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Developed and implemented successful staff incentive programs to motivate employees.
Trained new employees on proper protocols and customer service standards.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Interacted well with customers to build connections and nurture relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Trained and guided team members to maintain high productivity and performance metrics.
Assisted in recruiting, hiring and training of team members.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Managed purchasing, sales, marketing and customer account operations efficiently.
Reported issues to higher management with great detail.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Owner/Operator
Alfultis Cleaning
07.2009 - 05.2015
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Evaluated suppliers to maintain cost controls and improve operations.
Assessed damaged materials and notified maintenance personnel of needed repairs.
Handled equipment, chemicals, and materials properly and with caution.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Emptied trashcans and transported waste to collection areas.
Organized and used industrial cleaning products following strict safety procedures.
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Removed trash, debris and other waste materials from premises.
Confirmed all cleaning tools and equipment were stored properly after use.
Developed and implemented comprehensive cleaning plan for entire building.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Vacuumed and shampooed carpets, upholstery and other fabrics.
Cleaned walls and ceilings with special reach tools following regular schedule.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Operated buffers and burnishers to clean and polish floors.