Dynamic Property Manager specializing in administration and analysis, skilled in conflict resolution and mediation to ensure efficient property operations and resident satisfaction. Expertise in managing compliance with LIHTC and HUD regulations while fostering transparent communication among staff and residents. Adaptable to new technologies and property operations, enhancing overall management effectiveness.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Property Manager
Renoir Staffing
Alameda, California
10.2025 - Current
Manage applicant screening, income certification, and annual recertification per LIHTC, TCAC, and HUD guidelines.
Conducted rent collections and accounts receivable management, ensuring compliance with confidential regulations and timely revenue flow.
Oversaw daily operations, including maintenance work orders, unit inspections, and community appearance to enhance resident satisfaction.
Resolve resident issues promptly to maintain community satisfaction.
Scheduled and managed repairs with various vendors, ensuring timely service and maintaining community standards.
Train staff on property management software and operational procedures.
Executes comprehensive audit management to enhance operational efficiency.
Resident Property Manager
Vasona Management
San Leandro, California
09.2024 - 09.2025
Managed resident relations and addressed maintenance requests for 72-unit complex and two additional 45-unit complexes, enhancing resident satisfaction.
Assessed rental applications, conducted background checks, and determined applicant eligibility.
Prepared lease agreements, ensuring accuracy of all documentation.
Maintained financial records, including rent collections and security deposits.
Processed over 50 evictions in compliance with county and state regulations, ensuring legal adherence and minimizing potential liabilities.
Coordinated vendor services and managed emergency maintenance operations, ensuring timely resolutions to resident issues.
Issued balance due notices to delinquent residents as per lease agreements.
Supervised three staff members, facilitating safety training and daily meetings.
Property Manager
InterSolutions- Multisite-
Campbell, California
09.2023 - 09.2024
Managed LIHTC, TCAC and HUD certifications for properties ranging up to to 425 units.
Coordinated with vendors and maintenance teams to resolve resident issues promptly.
Managed inquiries about waitlist procedures at the property office.
Conducted inspections of vacant units to ensure readiness for move-in.
Monitored rent collection payment plans and ensured timely updates in Yardi.
Floated between multiple sites to conduct annual recertifications and maintain document accuracy.
Collaborated with team members to achieve organizational goals.
Community Manager
Wasatch Premier Communities
Sacramento, California
02.2022 - 09.2023
Managed financial operations and achieved community goals through staff management and oversight of resident services and maintenance.
Executed capital improvements that enhanced property value and attracted new residents.
Oversaw leasing administration while implementing effective strategies to achieve operational leasing goals.
Managed LIHTC, TCAC and Bond programs for adherence to compliance department regulations.
Cultivated resident engagement by planning and executing community service events that strengthened community ties.
Assisted financial manager with handling delinquent rent, accurate records, approving applications, and document verification.
Prepared legal documents for submission to initiate unlawful detainer proceedings.
Directed resident services and maintenance operations to ensure high-quality service delivery and resident satisfaction.
Community Manager
Hometown America
Hayward, California
06.2021 - 02.2022
Addressed resident inquiries and concerns promptly and professionally.
Organized community events to strengthen resident relationships and boost engagement.
Collaborated with vendors to enhance maintenance and service response times.
Managed collection of rent and payments, maintaining thorough reports on timely and delinquent accounts.
Oversaw property repairs by closely working with maintenance staff.
Conducted regular inspections of buildings and common areas.
Recommended property improvements from condition assessments to elevate resident satisfaction.
Coordinated multiple projects, ensuring adherence to deadlines.
Education
Associate of Arts - Real Estate-Certificate
Merritt College
Oakland, CA
05-2026
Associate of Science - Health Sciences
American River College
Sacramento, CA
05-2007
Skills
Lease administration and renewals
Fair housing regulations
Legal and regulatory compliance
Maintenance coordination
Property inspections
Resident relations and engagement
Financial budgeting and reporting
Yardi and RealPage
CRM management
Microsoft Office proficiency
Staff management
Organizational skills
Adaptability skills
Conflict resolution strategies
Certification
Institute of Real Estate Management-IREM- Property Management Certificate
Institute of Real Estate Management-IREM- Accredited Property Manager -September 2026
California Association of Realtors- Certified Transaction Coordinator- August 2026
Technology & Communications Specialist at Behring Global Educational FoundationTechnology & Communications Specialist at Behring Global Educational Foundation