Teresa Anglin
Thomaston,GA
Summary
Compassionate and motivated professional with strong adaptability and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies. Committed to taking on new challenges and delivering results in dynamic environments.
Overview
8
8
years of professional experience
Work History
Activity Director
Ethica Health and Retirement Communities
Thomaston, GA
09.2022 - 08.2023
- Developed and implemented engaging activities for seniors in long-term care facilities.
- Worked closely with families to ensure that their loved ones were receiving appropriate care.
- Conducted assessments of residents' cognitive functioning levels prior to enrollment in programs.
Front Counter Cashier
Schuster Enterprises
Columbus, GA
08.2020 - 12.2022
- Participated in ongoing training sessions designed to improve customer service skillset and product knowledge base.
- Handled money transactions responsibly and securely according to established guidelines.
Customer Call Center Representative
Anthem
Columbus, GA
01.2022 - 06.2022
- Maintained accurate records of customer interactions and transactions in the company's CRM system.
- Collaborated with colleagues across departments such as sales, technical support, accounting. to ensure complete resolution of customer issues.
- Followed escalation procedures for unresolved customer issues that required supervisor involvement or other departments' assistance.
Registered Nurse
Pathways Behavioral Health
Lagrange, GA
07.2015 - 08.2019
- Demonstrated ability to work independently as well as collaboratively within a team environment.
- Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
- Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
Education
Some College (No Degree) - Undergrad Medical Records
University of Phoenix
Tempe, AZ03-2025
Associate of Science - Nursing
Gordon State College
Barnesville, GA04-1997
Skills
- Regulatory compliance
- Record keeping
- Problem solving
- Excellent organizational skills
- Attention to detail
- Effective communication
- Medical coding
- Electronic health records
- Time management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Activity Director
Ethica Health and Retirement Communities
09.2022 - 08.2023
Customer Call Center Representative
Anthem
01.2022 - 06.2022
Front Counter Cashier
Schuster Enterprises
08.2020 - 12.2022
Registered Nurse
Pathways Behavioral Health
07.2015 - 08.2019
Some College (No Degree) - Undergrad Medical Records
University of Phoenix
Associate of Science - Nursing
Gordon State College
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