Teresa Arroniz

• Greeted customers and provided exceptional customer service.
• Assisted customers with product selection, sizing and styling.
• Provided accurate information about products, prices and services.
• Built relationships with customers to encourage repeat business.
• Helped customers find specific products, answered questions and offered product advice.
• Engaged customers in friendly, professional dialogue to determine needs.
• Developed trusting relationships with customers by making personal connections.

• Assisted customers with selecting a car model and features based on their needs.
• Provided information about the features of different vehicles to customers.
• Prepared paperwork related to sales transactions including contracts, financing documents, insurance forms and warranties.
• Organized test drives for potential buyers in order to demonstrate the performance of various vehicles.
• Answered questions from customers regarding vehicle specifications, options and pricing details.
• Conducted market research for competitive pricing analysis on specific makes and models within the dealership's inventory.
• Participated in weekly team meetings focused on sales strategy development and implementation.

Top Sales Performer. Built relationships with customers by finding the right products, including financing and delivery options. Understanding of the buying process from start to finish to ensure customer needs are met.

• Managed daily operations of business, including hiring and training staff.
• Identified new opportunities for growth, expansion, and diversification.
• Oversaw budgeting and financial management.
• Maintained relationships with existing clients by providing superior customer service.
• Implemented quality assurance processes to ensure product excellence.
• Prepared staff work schedules and assigned team members to specific duties.

While we traveled as a family to South America, Argentina, Venezuela and Brazil, as well as several cities in the United States., I home Schooled my three kids. Gaby born in 1992, Mandy 1995 and Roman 1996. Using a very complete and helpful curriculum from Calvert School they successfully finished their 6th. grade just before we finally settleed in Texas. We found home in the city of Keller.

• Managed Leads, met and educated clients on the home buying process, organized documents and assisted with closing new home sales.
• Maintained relationships with existing clients by providing product updates and information.
• Created reports and presentations on weekly sales performance to senior management.
• Conducted regular meetings with sales staff to review goals and objectives.

Supervised overall branch activities, created and analyzed management information and reports, set targets and help hire and train staff. Provided my leadership to stand execute a high level of customer service to nurture relationships, uncovered the needs of customers to find solutions.