Teresa Aviles
Howell Township,NJ
Summary
Proven track record in enhancing customer satisfaction and maintaining high standards of cleanliness, demonstrated during tenure at Dunkin' Donuts. Skilled in customer service and cleaning, adept at childcare assistance, and known for flexibility in urgent situations. Increased repeat business through effective communication and prompt issue resolution, showcasing a commitment to excellence and client needs. Bilingual [Job Title] with experience completing wide range
Overview
18
18
years of professional experience
Work History
House Cleaner
Self-employeed
Marlboro, NJ
06.2020 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe home environment through proper use of cleaning products and equipment.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
Children's Church Volunteer
St Rose of Lima Church
02.2020 - Current
- Developed and implemented educational programs for youth.
- Supported religious leaders in performing various duties..
- Participated in religious ceremonies and events.
Associate
Dunkin' Donuts
11.2006 - Current
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Education
in My Country
Skills
- Cleaning and sanitization
- Customer Service
- Childcare assistance also aduit care
Timeline
House Cleaner
Self-employeed
06.2020 - Current
Children's Church Volunteer
St Rose of Lima Church
02.2020 - Current
Associate
Dunkin' Donuts
11.2006 - Current
in My Country
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