Teresa Balaguer
Nedrow,NY
Summary
Dynamic professional with a proven track record at Amazon Fulfillment Center, excelling in safety and productivity. Skilled in problem-solving and customer service, I effectively coached team members to enhance performance. Recognized for maintaining organized workspaces and fostering positive customer relationships, ensuring a welcoming environment for all.
Overview
7
7
years of professional experience
Work History
Indirect Worker
Amazon Fulfillment Center
Syracuse, NY
12.2018 - Current
- Cleaned and straightened work areas to maximize productivity and safety.
- Reported defective products or machinery to supervisor.
- Maintained overall safe work environment with employee training and enforcement of safety procedures.
- Generated reports detailing findings and recommendations.
- Evaluated associates performance and provided coaching to address inefficiencies.
Stocker / Cashier
Onondaga Nation Smoke Shop
Nedrow, NY
09.2020 - 12.2022
- Stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
Sales Associate
Cricket Wireless
09.2021 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Lafayette Junior/Senior High School
Lafayette NY2021
Skills
- Cleaning
- Customer service
- Problem-solving
- Verbal and written communication
- Teamwork and collaboration
- Time management
- Multitasking Abilities
- Organizational skills
- Learning Ambassador
Timeline
Sales Associate
Cricket Wireless
09.2021 - 12.2021
Stocker / Cashier
Onondaga Nation Smoke Shop
09.2020 - 12.2022
Indirect Worker
Amazon Fulfillment Center
12.2018 - Current
High School Diploma -
Lafayette Junior/Senior High School