Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teresa Beard

Dubois,PA

Summary

My formal education prepared me to work in a office environment; however, my life experiences have lead me into various job experiences. In all my jobs I have been able to build strong customer relationship skills and proven multitasking abilities. I am a solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

35
35
years of professional experience

Work History

Pharmacy Technician

Rite Aid
Dubois, PA
01.2003 - Current
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Counted and labeled prescriptions with correct item and quantity.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.

Church Secretary

Bible Fellowship Church
Luthersburg, PA
03.2002 - 10.2018
  • Handled church correspondence, member database and building scheduling.
  • Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
  • Published, printed and mailed informative, prayerful newsletters to church members and leadership team.

Church Secretary

First Baptist Church
Clinton, IL
09.1999 - 03.2002
  • Maintained church calendar by collecting information about upcoming events and reserving appropriate spaces for regular meetings and special activities.
  • Handled church correspondence, member database and building scheduling.
  • Greeted visitors, callers and members of congregation courteously and promptly
  • Created and updated membership rosters, church documents and basic reports.
  • Directed administrative and secretarial support for pastors, program directors and volunteers at church.

Pharmacy Technician

Clausen Pharmacy
Clinton, IL
09.1998 - 03.2002
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.

Payroll Supervisor

IKON Office Solutions
Greenville, SC
10.1994 - 06.1998
  • Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
  • Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Documented and processed all garnishments for bankruptcies, student loans and child support orders.

Finance Office Supervisor

Clinton Christian School
Upper Marlboro, MD
08.1990 - 12.1993
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Completed bi-weekly payroll for company employees.
  • Organized budget documentation and tracked expenses to maintain tight business controls.
  • Assessed data and information to verify entry, calculation and billing code accuracy.
  • Evaluated office processes, making suggestions to improve efficiency.
  • Entered figures using 10-key calculator to compute data quickly.

Education

Bachelor of Science - Office Administration

Tennessee Temple University
Chattanooga, TN
05.1990

Skills

  • Confidentiality and HIPAA
  • Answering Customer Questions
  • Verbal and Written Communication
  • Microsoft Office
  • Good telephone etiquette
  • Office management
  • Database administration
  • Administrative support
  • Maintaining Files
  • Excel Proficiency
  • Payroll Processing
  • Financial Record Keeping
  • Medicare and Medicaid process
  • Pharmacy and customer records management
  • Processing payments and dispensing medication
  • Insurance Knowledge

Timeline

Pharmacy Technician

Rite Aid
01.2003 - Current

Church Secretary

Bible Fellowship Church
03.2002 - 10.2018

Church Secretary

First Baptist Church
09.1999 - 03.2002

Pharmacy Technician

Clausen Pharmacy
09.1998 - 03.2002

Payroll Supervisor

IKON Office Solutions
10.1994 - 06.1998

Finance Office Supervisor

Clinton Christian School
08.1990 - 12.1993

Bachelor of Science - Office Administration

Tennessee Temple University

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Teresa Beard