Teresa Benson
Summary
Methodical and excellence-driven Lead Software Development Engineer in Test (SDET) with over 17 years of comprehensive experience in test automation, framework development, and process improvement. Proficient in leveraging extensive knowledge to design, implement, and maintain performant, resilient, and sustainable test automation frameworks. Known for tackling complex challenges with customized solutions across a broad spectrum of technologies.
Overview
17
17
years of professional experience
Work History
Lead Software Development Engineer in Test
Verizon
Lone Tree, CO
06.2022 - Current
- Involved with four project teams, with multiple focus areas, working on warehouse management systems, digital twins, robotics, and intelligent street lighting solutions
- Implemented test automation frameworks and best practices by either creating or refactoring test automation code to use the languages that development was actively using, allowing for development to also be involved in creating and maintaining automated tests, which resulted in a 40% increase in test coverage and a 25% reduction of manual test cases.
- Created comprehensive documentation and standards, enhancing collaboration between test automation, manual testers, and development teams; with an overall streamlining effect, boosting productivity by at least 20%.
- Implemented ReportPortal.io for advanced reporting which improved overall automated test run time by 15%, reduced time spent on triaging automated test defects by 30%, and added previously unreported historical data, which was previously not possible to track.
- Provided expert test automation consultation and led the creation of a company-wide Test Automation Guild for knowledge sharing and support.
- Mentored developers, manual testers, and junior SDETs through guidance on best practices, fostering a positive work environment that encouraged professional growth.
Senior Software Development Engineer in Test
Active Campaign
Chicago, IL
02.2022 - 06.2022
- Overhauled testing procedures by implementing Playwright, increasing testing speed by 50% and reducing bugs by 30%
- Led the evaluation and successful integration of QMetry for test case management, centralizing testing documentation and enhancing traceability, which shortened the cycle time for identifying and resolving defects by 40%.
Software Development Engineer in Test
Delta Defense, LLC
West Bend, WI
06.2020 - 02.2022
- Established and led a comprehensive test automation strategy using Cypress, replacing an existing framework written with codecept.js reducing test cycles by 70% and enhancing test coverage by 40%.
- Elevated team productivity by mentoring junior SDET team members on best practices and industry standards.
- Streamlined testing processes through the creation of automated testing scripts and tools.
- Assisted in integrating automated tests into CI/CD pipelines for accelerated delivery while maintaining high-quality standards.
- Maintained up-to-date knowledge of industry trends, tools, and techniques to ensure continued excellence in SDET practices.
Software Development Engineer in Test
Workday, Inc
Boulder, CO
06.2018 - 06.2020
- Led the implementation and support of an automated testing framework for Android devices using Kotlin, which increased test coverage and reduced the release cycle time by enhancing testing efficiency
- Provided support for an existing automated testing framework for Apple devices, focusing on enhancing device-specific testing capabilities which improved overall test accuracy and efficiency
- Developed Groovy scripts to facilitate both declarative and scripted build pipelines in Jenkins CI/CD, improving support for automated testing and software builds
- Implemented seamless integration of automated tests into the build process, enhancing deployment reliability and operational efficiency, improving deployment time by 20%.
Software Development Engineer in Test
IAC Applications
Boulder, CO
06.2016 - 06.2018
- Co-led the selection and implementation of a new group-wide automation framework, which after release of the customized automated testing framework, we reduced manual test execution time by 50%, and IAC reduced the manual test team size by 70%, significantly enhancing operational efficiency and reducing labor costs
- Developed and led a comprehensive 12-week automation training program for 33 team members, resulting in a 40% increase in team productivity.
Software Development Engineer in Test
Sovrn Holdings, Inc
Boulder, CO
03.2013 - 06.2016
- Developed custom automation frameworks using Selenium, Python, JavaScript, and SQL, enhancing test processes and reducing manual test execution by over 50%
- Pioneered a big data testing framework for verifying the integrity of data as it passed through the supported big data infrastructure, which supported over a million ad requests per day
- After deploying the custom-built test framework and dashboard of test results in Tableau, upper management experienced a surge in the level of confidence of the big data infrastructure, resulting in a 5% increase in developer productivity.
Test Engineer
Dot Hill Systems
Longmont, CO
09.2007 - 02.2011
- Maintained up-to-date documentation of all test plans, procedures, results, and defect tracking databases for future reference or audits.
- Tracked test reports and failures determined by root cause data trends.
- Optimized regression testing efforts through continuous improvement of test cases and methodologies.
- Reviewed, evaluated, and identified requirements for testability.
Software QA Engineer
Knowledge Factor
Boulder, CO
06.2012 - 03.2013
- Collaborated closely with development teams to identify, report, and resolve software defects promptly.
- Increased team productivity by providing guidance and mentoring junior QA engineers.
- Maintained detailed documentation of test results, ensuring accurate tracking of issues and resolutions.
- Established a culture of continuous improvement within the QA team, fostering increased efficiency and effectiveness over time.
Associate Test Engineer
Pillar Data Systems
Longmont, CO
02.2011 - 10.2011
- Contributed to successful product launches by thoroughly validating new features before release.
- Troubleshot issues discovered during testing, working closely with developers to resolve them quickly and effectively.
- Improved test efficiency by implementing automated testing processes and tools.
- Participated in peer reviews of test cases and scripts, helping identify potential gaps or redundancies before execution.
Test Automation Engineer
Oracle
Westminster, CO
10.2011 - 06.2012
- Identified appropriate situations for implementing test automation, accounting for situations where automated testing was counterproductive.
- Implemented end-to-end automation for UI and API diagnostics, reducing test costs by 20%.
- Enhanced test coverage with the development of comprehensive test plans and cases.
- Streamlined bug reporting and tracking processes, resulting in faster resolution times.
Skills
Programming Languages and Tools:
Python, Java, JavaScript, TypeScript, Kotlin, Perl, Gradle, TestNG, maven, git, CI/CD, Jenkins
Test Automation Tools:
Selenium, Cypress, Playwright, Saucelabs, Browser Mob Proxy, Cucumber, Reportportal.io, Allure
Test Automation Methodologies:
Performance testing, load testing, security testing, chaos testing, API Testing, UI Testing, Mutation testing, Unit testing, Page Object Model (POJO), App Actions
Technologies:
Artificial Intelligence (AI), Machine Learning (ML), Natural Language Processing (NLP), Test Case Management Systems (Qmetry, AIOTests, TestTrack), Agile Methodologies (Scrumban, Kanban, Scrum)
Professional Affiliations
Member:
- Association of Software Testing (AST),
- Women Who Code (WWCode),
- Coding Coach Mentor
- Test Automation University
Community Engagements:
- Active contributor to Cypress documentation
- Frequent expert responder on Stack Overflow
Timeline
Lead Software Development Engineer in Test
Verizon
06.2022 - Current
Senior Software Development Engineer in Test
Active Campaign
02.2022 - 06.2022
Software Development Engineer in Test
Delta Defense, LLC
06.2020 - 02.2022
Software Development Engineer in Test
Workday, Inc
06.2018 - 06.2020
Software Development Engineer in Test
IAC Applications
06.2016 - 06.2018
Software Development Engineer in Test
Sovrn Holdings, Inc
03.2013 - 06.2016
Software QA Engineer
Knowledge Factor
06.2012 - 03.2013
Test Automation Engineer
Oracle
10.2011 - 06.2012
Associate Test Engineer
Pillar Data Systems
02.2011 - 10.2011
Test Engineer
Dot Hill Systems
09.2007 - 02.2011