Teresa Berry

Professional OTR Co-team driver with husband. Performed drop and Hook trailer, slid tandems, backing trailer, daily tractor and trailer inspections, Elog requirements, hand unload product, clean trailers, mountain driving, and inclement weather driving.

Selected products from order list and properly placed onto carts and transported them to proper loading dock. Some packages weighted over 50 pounds. I completed between eight to twelve orders per day, 1000-1200 products.

• Drove team revenue totals by bringing in top sales numbers.
• Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.
• Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
• Responded to customer issues and resolved complaints by leveraging expert [Type] knowledge.
• Tracked inventory and reviewed retail trends with [Software] spreadsheets in order to make timely and proactive business decisions.
• Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
• Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
• Corresponded with online customers to address questions or complaints about products, policies or shipping methods.

• Resolved issues quickly to maintain productivity goals.
• Managed continuous improvement initiatives to drive gains in quality, flow and output.
• Reviewed work for quality and compliance with company standards and design specifications.
• Standardized production procedures, job roles and quality assurance guidelines.
• Assessed manufacturing processes and recommended improvements to increase productivity.
• Addressed personnel issues and scheduling conflicts promptly.
• Directed key personnel in correct production techniques to achieve required quality.
• Sourced materials to keep up with production goals and meet customer demands.
• Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
• Directed manufacturing process and procedures to achieve goal of first run capability.
• Implemented quality improvement changes to minimize product defect rates.
• Determined suitable crew requirements, scheduled employees and worked with Human Resources to meet changing production schedules.
• Applied lean practices to balance workflow and eliminate unnecessary steps.
• Created and regularly updated department work instructions and reports.
• Implemented program changes to identify and quickly resolve root cause issues bottlenecking production levels.
• Developed and implemented cost controls and other expense reduction measures.