Teresa Berry
Harrah,OK
Summary
I am eagerly seeking fulltime employment with an organization that needs a reliable employee with a good work ethic. I have worked as a Certified Optical Manager for the Dean McGee Eye Institute for the past 20 years. I love the optical field and I also have a degree in Business Administration, so I am able to work other fields as well. I have a strong record of regular attendance and I would be a valuable asset to your organization.
Overview
21
21
years of professional experience
2021
2021
years of post-secondary education
Work History
Optical Shop Manager of Satellites Offices
Dean McGee Eye Institute
Oklahoma City, OK
11.2004 - Current
- Managing all operations of three optical shops.
- Order and dispense eyeglasses.
- Inspect lenses and manage frame inventory.
- Troubleshoot with patients having difficulty seeing through eyeglasses.
- Consult physicians regarding the stability and growth of the optical shop.
- Organize optical events such as open houses or trunk shows.
- Train new employees on sales techniques and product knowledge.
- Resolve customer complaints promptly and professionally.
- Charge entry, corrections and chart messaging in Epic system.
- Implemented strategies to increase sales and profitability of the shop.
- Generate and organize sales reports.
Education
American Board Of Opticianry Certification -
American Board of Opticianry
05.2006 - 12.2025
Bachelor of Science - Business Administration
University of Phoenix
Oklahoma City, OK 08.2007 - 09.2010
Jones High School
Jones, OKSkills
- Epic
- Compulink
- Apple
- Microsoft Word
- Excel
- PowerPoint
- Outlook
- Optical troubleshooting
- Frame inventory management
- Train staff
- Excellent communication skills
- Excellent organizational skills and attention to detail
References
- Robert Dimick, Optical Services Director, Oklahoma City, OK, 405-227-8464
- Donna Sullins, Retired Optician/Lane Asst, Oklahoma City, OK, 405-650-5235
- Stephen Lynch, Retired Certified Optical Manager, Oklahoma City, OK, 405-924-1160
- Renee Fabian, Office Manager, Edmond, OK, 405-503-3963
Skills Achievements
- American Board of Opticianry Certification, May 2006
- Bachelor of Science in Business Administration, Sept 2010
- Service Star Award for Excellence in Customer Service at the Dean McGee Eye Institute, June 2012
- Employee of the Month at Dean McGee Eye Institute, March 2023
Timeline
Bachelor of Science - Business Administration
University of Phoenix
08.2007 - 09.2010
American Board Of Opticianry Certification -
American Board of Opticianry
05.2006 - 12.2025
Optical Shop Manager of Satellites Offices
Dean McGee Eye Institute
11.2004 - Current
Jones High School