Teresa Beutler
Las Vegas
Summary
Dynamic professional with a proven track record at Dunn-Edwards, excelling in customer service and team leadership. Recognized for enhancing customer satisfaction through effective problem-solving and staff motivation. Skilled in workload management, fostering a positive work environment, and implementing successful corrective actions to improve service quality.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
19
19
years of professional experience
Work History
Assistant Manager
Dunn-Edwards
03.2016 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Key Holder
TJX Companies
04.2006 - 03.2016
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Trained and supervised new employees to apply best practices in customer service and store operations.
Education
Centennial High School
Las VegasSkills
- Customer service
- Team leadership
- Decision-making
- Problem-solving
- Team motivation
- Customer relations
- Workload management
- Staff management
Timeline
Assistant Manager
Dunn-Edwards
03.2016 - Current
Key Holder
TJX Companies
04.2006 - 03.2016
Centennial High School
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