Teresa Bianchi
Conway,SC
Summary
Results-driven Outside Sales Representative with expertise in customer relationship management, market research, and product demonstration. Proven ability to identify new business opportunities and develop tailored sales strategies.
Overview
27
27
years of professional experience
Work History
Outside Sales Representative
FleetPride
Westland, MI
04.2024 - Current
- Developed strong customer relationships to identify needs and preferences.
- Conducted effective product demonstrations to highlight features and benefits.
- Collaborated with team members on tailored sales strategies for diverse clients.
- Identified new business opportunities through market research and networking initiatives.
- Delivered exceptional customer service to promote satisfaction and retention.
- Followed up post-sale to address any issues and ensure customer satisfaction.
Branch Manager
Fleetpride
Westland, MI
12.2020 - 04.2024
- Managed daily branch operations, ensuring smooth workflow and customer satisfaction
- Streamlined inventory management processes, improving accuracy and reducing discrepancies.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Verified cash by balancing cash drawers and maintaining cash count records.
- Facilitated weekly meetings with staff members to discuss progress on current initiatives.
- Supported outside sales force in servicing and obtaining new business.
- Analyzed competitors and market trends to facilitate business growth.
Assistant Branch Manager
Fleetpride
Westland, MI
11.2017 - 11.2020
- Organized and maintained electronic and paper filing systems for easy access
- Maintained office supplies inventory and placed orders as needed to ensure availability.
- Collaborated with team members to streamline administrative processes for efficiency.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Answered questions from customers regarding products and services offered by the company
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Driver, Warehouse Orders
Fleetpride
Westland, MI
05.2014 - 10.2015
- Loaded and unloaded products following safety guidelines and procedures.
- Collaborated with team members to ensure timely order fulfillment and delivery.
- Maintained accurate logs of deliveries, including mileage and fuel usage records.
- Recorded discrepancies and damages to inventory and reported findings to supervisor.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Operated manual and mechanical equipment safely to minimize injury and accident risks.
Store Manager
American Gas & Oil
Sheridan, MI
05.2007 - 03.2014
- Managed daily store operations to ensure efficient workflow and customer satisfaction.
- Coordinated scheduling and staffing to meet peak demand periods effectively.
- Resolved customer complaints promptly to maintain a positive shopping experience.
- Recruited, trained and supervised new employees.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Monitored inventory levels and placed orders to restock shelves.
- Evaluated store performance and incorporated feedback to implement improvement plans.
Store Manager
Admiral Petroleum
Greenville, Michigan
09.1998 - 04.2007
- Managed daily store operations to ensure efficient workflow and customer satisfaction.
- Trained and supervised staff to maintain high service standards and performance.
- Coordinated scheduling and staffing to meet peak demand periods effectively.
- Resolved customer complaints promptly to maintain a positive shopping experience.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Monitored inventory levels and placed orders to restock shelves.
- Performed regular price checks to ensure competitive pricing.
Education
High School Diploma -
Waverly High Scool
Lansing, MI06-1992
Skills
- Customer relationship management
- Product demonstration
- Market research
- Sales strategy development
- Inventory management
- Networking
References
References available upon request.
Timeline
Outside Sales Representative
FleetPride
04.2024 - Current
Branch Manager
Fleetpride
12.2020 - 04.2024
Assistant Branch Manager
Fleetpride
11.2017 - 11.2020
Driver, Warehouse Orders
Fleetpride
05.2014 - 10.2015
Store Manager
American Gas & Oil
05.2007 - 03.2014
Store Manager
Admiral Petroleum
09.1998 - 04.2007
High School Diploma -
Waverly High Scool