Summary
Overview
Work History
Skills
Timeline
Generic

Teresa Bingham

Arlington

Summary

Dynamic professional with extensive experience in customer service and office administration at USMD Hospital. Proven ability to maintain confidentiality while managing sensitive information and enhancing patient satisfaction. Skilled in organization and effective communication, contributing to streamlined operations and improved patient care. Committed to delivering exceptional support in fast-paced environments.

Overview

19
19
years of professional experience

Work History

Secretary/Receptionist/Ambassador

USMD Hospital
12.2024 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answer all incoming phone calls
  • Copy identification cards and insurance for surgery department.
  • Give consent forms to all surgery patients
  • Give families armbands for surgical waiting area.
  • Direct all patients and families within the hospital to their designated areas.

Caregiver

Visiting Angels
04.2020 - Current

Help with activities of daily living.

Prepare meals.

Vitals if required.

Light house cleaning.

Recceptionist/Escrow Assistant

Capital Title of Grapevine
03.2020 - 11.2024

Answered all incoming lines and directed to appropriate staff.

Collected escrow payments

Called in service orders on all printers,copiers and stamp machines that were having issues.

Worked AP accounts monthly.

Ordered supplies for office.

Prepared Fed-Ex for mailing important signed housing contracts to lenders and realtor companies.

Unit Secretary/Clerk

Medical City Arlington
03.2018 - 03.2020
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed incoming calls and directed to appropriate department.
  • Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
  • Called on call physicians for consults.

Radiology Representative

Medical City Arlington
06.2016 - 03.2018
  • Educated patients about their upcoming radiological exams, answering questions thoroughly while alleviating anxiety surrounding the process.
  • Collaborated with multidisciplinary teams in diagnosing and treating patients'' conditions through the use of advanced radiological techniques.
  • Contributed to the development of departmental policies and procedures regarding best practices for radiology services, ensuring consistent quality across all operations.
  • Maintained strict adherence to safety protocols while performing various radiology procedures, reducing radiation exposure risks for both patients and staff.

Receptionist

Texas Pulmonary
08.2006 - 07.2014
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Kept up schedules for 6 doctors within this practice.
  • Mailed out new patient paperwork.

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization

Timeline

Secretary/Receptionist/Ambassador

USMD Hospital
12.2024 - Current

Caregiver

Visiting Angels
04.2020 - Current

Recceptionist/Escrow Assistant

Capital Title of Grapevine
03.2020 - 11.2024

Unit Secretary/Clerk

Medical City Arlington
03.2018 - 03.2020

Radiology Representative

Medical City Arlington
06.2016 - 03.2018

Receptionist

Texas Pulmonary
08.2006 - 07.2014
Teresa Bingham