Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Teresa Bogausch

Teresa Bogausch

Bruceville-Eddy,TX

Summary

Experienced administrative professional with expertise in payroll administration and customer service. Skilled in handling complaints, managing inventory, and maintaining detailed records. Proven ability to support office operations, and ensure compliance with employment practices.

Overview

31
31
years of professional experience

Work History

Intermediate Administrative Coordinator 1

Land O' Lakes, Inc, Diverse Crops
McGregor, TX
06.2004 - Current
  • Manage mail distribution and courier services efficiently.
  • Entered orders, contracts, and handled all customer complaints.
  • Organize office supplies inventory and place orders when necessary.
  • Work with the finance department to file receipts and reimbursements.
  • Organize and maintain filing systems for sensitive documents.
  • Answer phone calls, provide information, and connect callers to appropriate personnel.
  • Maintained accurate records of employee attendance, vacation requests, and absences.
  • Resolve customer complaints and answer customers' questions.
  • Ensure compliance with all applicable laws regarding employment practices.
  • Facilitate onboarding by approving I-9s and issuing timecards.
  • Coordinate with the IT department to resolve technical issues, ensuring minimal disruption to office operations.
  • Review invoices for accuracy before submitting them for payment approval.
  • Handle sensitive information with discretion, maintaining confidentiality, and compliance with relevant laws and policies.
  • Process invoices from vendors in a timely manner, according to company policies.
  • Run all monthly reports.
  • Update spread sheets and send to appropriate recipients
  • Serve as the first point of contact for incoming calls and visitors, providing excellent customer service, and directing inquiries appropriately.
  • Assist new employees in time reporting and payroll systems.
  • Manage payroll, resolve any timecard discrepancies, and submit all employees' time.
  • Tracked employee vacation, personal, and sick leave earnings and use.
  • Process new employee paperwork and enter information into the payroll system.
  • Handled the setup and validation of direct deposit instructions for employees.
  • I do all the ship confirming (billing) for all bulk orders.
  • Print all bag and bulk orders and attach appropriate tags to all bulk orders.
  • Receive all micro-ingredients into E1.
  • Perform the month-end according to company policy, which includes running reports, checking to make sure all orders have been billed, and/or received in.
  • Total Rewards Champion.
  • Change Champion with Workday Time Project.
  • Maintain and submit the TSC load sheet.
  • Enter and submit the daily trend every morning.

Youth Development Worker

AvalonBay
Bruceville-Eddy, TX
06.2003 - 06.2004
  • Offered key emotional support to special needs youth.
  • Maintained accurate documentation regarding client progress and services provided.
  • Helped youth victims of abuse by coordinating specialized therapy sessions.
  • Counseled clients on personal matters including family dynamics, peer pressure, school performance.
  • Participated in regular team meetings to discuss client cases and develop treatment plans.
  • Assisted with homework and provided tutoring in subjects as required.
  • Monitored client behavior while engaging in recreational activities or attending appointments.
  • Mentored at-risk youth to improve overall well-being and skills.

Office Administrative Assistant

McLennan County Welfare
Waco, TX
09.1994 - 07.2003
  • Assisted with scheduling meetings and appointments for the office staff.
  • Provided support to other departments by completing clerical tasks as needed.
  • Organized and maintained filing systems, both paper and electronic.
  • Pleasantly welcomed visitors, answered phone calls, and maintained the front reception desk when needed.
  • Entered all prescription codes into the computer for payment for all jail inmates.
  • Entered all medical codes into the computer for all green card holders

Education

Some College (No Degree) - Office Manager

MCC Community College
Waco

Skills

  • Customer service
  • Payroll administration
  • Document management
  • Data entry
  • Invoice processing
  • Compliance regulations
  • Inventory management
  • Team collaboration
  • Effective communication
  • Attention to detail
  • Employee onboarding
  • Accounts payable and receivable
  • Microsoft Excel
  • Phone and email etiquette
  • Filing
  • QuickBooks
  • Handling complaints
  • Onboarding new employees
  • Conflict resolution
  • Scheduling orders
  • Proficient in Word
  • Customer Relations
  • Dedicated
  • Run reports

Affiliations

  • Very family oriented
  • Reliable
  • Love gardening/yard work
  • I take pride in my job and love working for Land O' Lakes

Timeline

Intermediate Administrative Coordinator 1

Land O' Lakes, Inc, Diverse Crops
06.2004 - Current

Youth Development Worker

AvalonBay
06.2003 - 06.2004

Office Administrative Assistant

McLennan County Welfare
09.1994 - 07.2003

Some College (No Degree) - Office Manager

MCC Community College

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Teresa Bogausch