Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Teresa Bortle

Round Rock

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Friendly Receptionist /Front Office Manager with background in various office settings. Knowledgeable about service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

20
20
years of professional experience

Work History

Office Assistant/Receptionist/HR Assistant

JLGRAY Construction
02.2020 - Current
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Staff hiring
  • Excellent communication
  • Set up orientations and initial training for new employees.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.

Workers Compensation Auditor

Servicelloyds Insurance
04.2005 - 02.2020
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
  • Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
  • Followed established auditing processes to meet internal and regulatory requirements.

Education

High School Diploma -

ROUND ROCK HIGH SCHOOL
ROUND ROCK
05-1984

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • Administrative support
  • Office administration
  • Mail handling
  • Excel spreadsheets
  • Bilingual fluency
  • Multi-line phone proficiency
  • Invoice processing
  • Front office management

Languages

Spanish
Native or Bilingual

Timeline

Office Assistant/Receptionist/HR Assistant

JLGRAY Construction
02.2020 - Current

Workers Compensation Auditor

Servicelloyds Insurance
04.2005 - 02.2020

High School Diploma -

ROUND ROCK HIGH SCHOOL
Teresa Bortle