Teresa Bramwell
Chester,VA
Summary
Dependable professional with a positive attitude. Proven ability to enhance customer satisfaction through effective communication. Skilled at multitasking, ensuring seamless operations in fast-paced environments while fostering teamwork and collaboration.
Talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Dynamic team player with a strong work ethic!
Overview
22
22
years of professional experience
1
1
Certification
Work History
Office Administrative Support
Cintas First Aid & Safety
10.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Work effectively in a fast-paced environment.
- Work well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrate respect, friendliness and willingness to help wherever needed.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
Certified Medical Assistant
Dermatology Associates Of Virginia
07.2014 - 10.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Participated in continuing education opportunities to remain knowledgeable about current industry best practices and relevant advancements in medical care delivery techniques.
- Facilitated successful implementation of electronic health records system, streamlining information access and improving communication between healthcare providers.
- Assisted physicians with various procedures, ensuring accuracy and adherence to safety protocols.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Certified Clinical Medical Assistant
Family Practice Associates
11.2002 - 07.2014
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
- Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
- Recognized potential emergencies, acting swiftly to notify appropriate personnel and initiate necessary protocols for patient safety.
- Facilitated effective communication between patients and healthcare providers with clear explanation of medical procedures and treatment plans.
- Increased patient satisfaction by promptly addressing concerns or questions about their treatment plans or test results.
- Prepared lab specimens for diagnostic evaluation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Education
Certification - Medical Assisting
Proffesional Careers Institute
Indianapolis, INSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Attention to detail
- Organizational skills
- Problem resolution
- Flexible and adaptable
- Dependable and responsible
- Problem-solving
- Multitasking Abilities
Certification
CPR and AED Certified.
Timeline
Office Administrative Support
Cintas First Aid & Safety
10.2021 - Current
Certified Medical Assistant
Dermatology Associates Of Virginia
07.2014 - 10.2021
Certified Clinical Medical Assistant
Family Practice Associates
11.2002 - 07.2014
Certification - Medical Assisting
Proffesional Careers Institute
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