Summary
Overview
Work History
Education
Skills
Websites
Education And Certifications
Timeline
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Teresa Brandenburg

Lake Mary

Summary


Professional with a background in high-stakes negotiations and closing deals. Skilled in persuasive communication, relationship building, and strategic planning. Strong focus on teamwork and adaptability, ensuring reliability and alignment with evolving business needs. Known for integrity, resilience, and achieving tangible results.

Overview

9
9
years of professional experience

Work History

HELOC Closer

Digital Risk Financial Services
01.2025 - Current
  • Company Overview: Bank of America HELOC Closer
  • Responsible for ensuring the accurate and timely closing of Home Equity Lines of Credit (HELOCs)
  • Duties include reviewing, verifying documentation, ensuring compliance, and collaborating with parties involved in the closing process
  • Bank of America HELOC Closer
  • Loan File Management
  • Documentation Review and Verification
  • Regulatory Compliance
  • Discrepancy Resolution
  • Closing Coordination & Pipeline Management
  • Post-Closing Activities
  • Customer Support and Communication
  • Fund Disbursement

Assistant Escrow Officer

First American Title
08.2024 - 12.2024
  • Assisted the escrow team in the real estate closing process, preparing documents, coordinating with clients, ensuring accurate disbursements, and maintaining exceptional customer service standards
  • Preparing closing documents
  • Client Communication and Support
  • Ensuring accurate disbursement of funds
  • Transaction Accuracy and Compliance

Property Claims Adjuster

Liberty Mutual Insurance
12.2022 - 08.2024
  • Managed claims by investigating incidents, reviewing policies, and resolving homeowner claims
  • Utilized negotiation skills and worked collaboratively to deliver customer-focused solutions while ensuring coverage compliance
  • Awarded Q1 Manual Quality Referrals to Special Investigations Unit (Fraud), saving the company money
  • Mastered estimating property damage
  • Licensed in 32 states

Mortgage Closer

American Financial Services Network
08.2020 - 09.2022
  • Managed mortgage loan processing, ensuring all documentation and compliance requirements were met for closing
  • Worked on a variety of loan types, including high-priced, jumbo, FHA, and VA loans
  • Consistently ranked among the top five performers in the division
  • Expertise in manufactured home regulatory requirements
  • Mastered homeowners insurance replacement cost estimation

Territory Account Executive

DS Services
12.2018 - 04.2020
  • Managed commercial sales and developed strategic plans to increase sales and market penetration
  • Expanded client base and retained existing accounts through targeted marketing campaigns
  • Grew business by 22.5%, reaching $2.5M in a year and a half
  • Exceeded monthly sales targets through cold-calling and networking

Closer/Funder

KBHS Home Loans
04.2018 - 10.2018
  • Prepared and managed mortgage loan documentation for real estate transactions
  • Ensured compliance with underwriting conditions and facilitated fund disbursement for closing

Compliance Analyst

Digital Risk
01.2018 - 04.2018
  • Managed TRID and NPL compliance, providing risk mitigation services and ensuring regulatory adherence in loan processing
  • Reviewed loan estimates and closing disclosures
  • Verified TILA and HUD-1 compliance for allowable fees

Closer

Taylor Morrison Homes
04.2016 - 01.2018
  • Handled high-volume closings, ensuring accuracy and compliance with TRIAD regulations
  • Managed multiple states' pipelines and ensured timely processing of disclosures and contracts

Education

No Degree - Liberal Arts

Jefferson Community College
Louisville KY

Skills

  • Excellent communication and presentation skills
  • Strong organizational and time-management abilities
  • Detail-oriented with a focus on accuracy and compliance
  • Expertise in mortgage loan processes and insurance claims
  • Customer-centric with a strong problem-solving approach
  • Data collection
  • Target achievement
  • Objection handling
  • File management

Education And Certifications

  • The Academy — Loan Processing Course Certification
  • Encompass CRM for Mortgage Lenders
  • Microsoft 365 Proficiency — Excel, Word, PowerPoint, Outlook, Teams
  • LinkedIn Learning Certifications: Excel Essential Training, Professional Networking
  • Property Claims Adjuster — Florida License # W944241

Timeline

HELOC Closer

Digital Risk Financial Services
01.2025 - Current

Assistant Escrow Officer

First American Title
08.2024 - 12.2024

Property Claims Adjuster

Liberty Mutual Insurance
12.2022 - 08.2024

Mortgage Closer

American Financial Services Network
08.2020 - 09.2022

Territory Account Executive

DS Services
12.2018 - 04.2020

Closer/Funder

KBHS Home Loans
04.2018 - 10.2018

Compliance Analyst

Digital Risk
01.2018 - 04.2018

Closer

Taylor Morrison Homes
04.2016 - 01.2018

No Degree - Liberal Arts

Jefferson Community College
Teresa Brandenburg