Registered Nurse Care Manager
- Assessed and evaluated patient needs, developed individualized care plans, and coordinated with other health care providers to ensure quality of care.
- Monitored patient progress through chart reviews, physician contacts, and regular communication with family members.
- Participated in multidisciplinary meetings to discuss complex cases and develop effective strategies for resolving problems encountered by patients.
- Collaborated with insurance companies regarding reimbursement issues, appeals processes, managed care contracts.
- Coordinated discharge planning activities including arranging for home health services and post-hospital follow up appointments.
- Served as a liaison between physicians, hospitals, insurance companies, employers., providing accurate information about case management programs offered by the organization.