Teresa Breton Diplan

• Oversee compliance with Florida’s Baker Act: Design, develop, and implement policies, procedures, and documentation that meet legal and regulatory standards.
• Safeguard patients’ rights: Review admissions paperwork, charts, and progress notes to ensure staff compliance with official guidelines.
• Coordinate with legal and care stakeholders: Maintain communication with the State’s Attorney, Public Defender, courts, and case stakeholders. Attend hearings and facilitate interactions among involved parties.
• Manage recordkeeping and reporting: Keep current Baker Act logs, submit daily compliance reports, assist in chart reviews, and file legal documents (ensuring timely submission to the court system).
• Support admission and discharge planning: Collaborate with intake personnel, nursing, and case management to coordinate discharge planning and ensure smooth transitions within legal boundaries.

• Provide support, advocacy, crisis intervention, case management, and resources to survivors of domestic violence and their children.
• Manage an assigned caseload, conducting regular check-ins to offer resources, advocacy, and ongoing safety planning.
• Perform intake assessments and develop individualized case plans based on each survivor’s needs.
• Answer hotline calls, assess service needs, make referrals, and provide crisis safety planning.
• Facilitate and coordinate support groups and empowerment workshops—ensuring survivors can share and learn in safe, nurturing environments.
• Collaborate one-on-one with participants to help them identify needs, set goals, and develop and implement action plans.
• Partner with community agencies to deliver comprehensive (wrap-around) services—such as housing, legal aid, counseling, and more.
• Advocate on participants’ behalf with community organizations and the criminal justice system to support their rights and well-being.

· Respond promptly to crisis calls or in-person situations, providing empathy and stabilization.

· Conduct immediate risk assessments and formulate short-term safety plans.

· Assist individuals in navigating their crises through active listening and emotional support.

· Facilitate connections for clients with long-term resources, including counseling services, shelters, legal assistance, or community programs.

· Maintain accurate and confidential records of all interactions.

· Collaborate effectively with other professionals, such as social workers, emergency responders, and law enforcement agencies.

• Conducted client rounds to assess the well-being of residents.
• Delivered compassionate care in challenging circumstances, consistently demonstrating resilience and adaptability in response to unexpected obstacles or setbacks in patient progress.
• Provided crisis intervention services, effectively de-escalating situations to ensure patient safety.
• Established and maintained positive relationships with staff members to foster teamwork and enhance delivery service to clients.

· 14+ Years at JCPenney: Demonstrated loyalty and growth across diverse in-store roles.

· Operations Associate: Managed pricing/signage, customer service, inventory replenishment, receiving/unloading, and merchandise strategy.

· Sales Lead: Took on cashier duties while guiding sales efforts on the floor.

· Department Supervisor: Oversaw Home, Men’s, and Children’s departments; drove omnichannel services—such as Ship-from-Store and Buy-Online-Pick-Up-In-Store—and led visual merchandising and performance tracking

· Beauty Lead Advisor: Transitioned to beauty-focused leadership—first in Philadelphia (2021), then in Ocala (2022)—specializing in personalized consultations, product recommendations, and beauty displays.