TERESA BROOKS
Winter Springs,FL
Summary
Versatile as a Talent Acquisition Coordinator/Operations Manager and Senior Account Executive with 20+ years of experience in attracting and retaining top accounts, maintaining strong relationships with clients, and improving sales and revenue. Working knowledge of strategic selling, sales methodologies, and best sales industry practices. Always ensuring that the recruitment process runs smoothly and recruit qualified and high-performing candidates. As well as providing day-to-day operational management in all areas of the Staffing industry.
Accomplished Development Manager with innovative leadership style and expertise in brand positioning strategies. Outstanding sales and marketing talents to manage product-related budgets. Great influencing and communication strengths.
Overview
25
25
years of professional experience
Work History
Business Development Manager
Better Together Group
10.2022 - Current
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generated new business with marketing initiatives and strategic plans.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Represented company and promoted products at conferences and industry events.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Recruited, interviewed and hired employees.
Talent Acquisition Coordinator/Operations Manager
Mountaineer Employment Solutions, South
05.2021 - Current
- Recruiting operations expert
- Passionate about building processes for acquiring top talent in a high-volume environment
- Manage client relationships as well as implementing new business contracts
- Manage and build recruiting and onboarding teams for the West Virginia location
- Hired talented, trainable team members and drove new business as well as marketing events
- Effectively utilizing job boards, attending job fairs, interviewing, drug testing, background checks and follow-up calls are a normal part my position here at Mountaineer Employment Solutions
- Recruiting for a Global automotive manufacturing company in multiple states.
Executive III
Account Nexstar Media Group Inc
01.2019 - 05.2021
- Acquired new business and drove revenue streams by providing cutting-edge services to clients
- Contacted customers about account or information issues, alerting clients of changes for excellent customer service
- Oversaw production of advertising copy, including preparing scripts, reviewing proofs and editing layouts
- Used effective communication and interpersonal skills when meeting and speaking with clients, promoting long- lasting relationships
- Drove revenue through excellent account service and new product proposals
- Individualized client marketing programs to meet each customer's unique needs while focusing on digital marketing and social media
- Communicated with clients via email, phone, online presentations, screen-share and in-person meetings
- Negotiated and prepared contracts, bids and order forms
- Negotiated contracts, closed agreements and supported sales team in new product launches
- Developed strong and long-term client relationships
- Drove new business development and client acquisition through cold calling, lead generation and exceptional service.
Business Development Manager
Labor Source Employment Agency
06.2017 - 12.2018
- Facilitated and managed business plan development based on market and industry research
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit
- Drove organizational growth through deployment of highly effective turnaround and change management strategies
- Maintained meticulous client notes in Salesforce system
- Hired talented, trainable team members and drove new business
- Created effective marketing, sales and other promotional initiatives
- Exceeded quotas consistently through new account penetration and territory expansion
- Oversaw budget administration, weekly payroll and accounting functions
- Maintained pipeline of business partners needing company services, cultivating portfolio of up to 30 managed partners with simultaneous active projects
- Advertised career openings, interviewed and hired applicants and implemented training and development programs
- Worked closely with my recruiters to make sure we constantly offered the best client employment services.
Medical Billing and Collections Specialist
Retina Consultants of Charleston
12.2015 - 04.2017
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems
- Oversaw disputes resolution and reconciliation for numerous client accounts
- Interfaced with customers to bring accounts current with suitable repayment plans
- Posted patient visits for payment on insurance portals
- Worked with aging to clear up old accounts receivable
- Met with patients to discuss insurance information and payment arrangements.
Senior Account Executive
West Virginia Media, LLC
03.2013 - 07.2014
- Generated new accounts by implementing effective networking and content marketing strategies
- Managed a portfolio of 30+ accounts
- Increased sales volume by adding accounts in the Charleston, WV territory
- Negotiated pricing and terms of sales and services agreement
- Wrote sales contracts for orders obtained and submitted orders for processing
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory
- Attended weekly sales meetings and quarterly sales training to gain all up to date knowledge of our business.
Owner
KidsLink, LLC
05.2004 - 08.2009
- I focused on all pediatric needs for Respiratory/DME
- Overseen office and employees
- Worked with the marketing side until I hired outside sales representation
- Worked with all insurance companies and pre-authorization for services and equipment
- Worked specifically with pediatric physicians and hospitals to serve all pediatric healthcare needs
- Skillfully developed departmental goals, objectives, standards of performance, policies and procedures
- Sold patient base to A+Medical in 2009.
Co-Owner
Physicians Choice LLC
11.1998 - 08.2009
- We started as a start-up Respiratory/DME company in January 1999 taking our first patients
- We had rapid and ongoing growth through the sale of our company in 2009 to Boll Medical in Charleston, WV
- I managed new employees and worked with all insurance companies, billing and pre-authorization
- I worked as a marketing partner until we hired outside sales representation and I was still out in the field visiting our doctors and hospitals
- I have knowledge of respiratory terms and experience purchasing all Respiratory/DME equipment and supplies
- Experience in excellent customer service and maintaining a good physician and hospital referral relationship
- I created and maintained computerized record management systems to record and process data and generate reports
- Skillfully developed departmental goals, overseen objectives, standards of performance, policies and procedures
- Interpreted and communicated new and revised policies to staff.
Education
BBA - Business Administration and Management
Beckley College
Beckley, WV12.1990
High School Diploma - undefined
Liberty High School
Glen Daniel, WV06.1986
Skills
- Networking Strength
- Analytics
- Market Penetration
- Marketing
- Account Development
- Lead Identification and Generation
- Cold Calling
- Sales Expertise
- Lead Qualification
- Verbal and Written Communication
- Strategic Networking
- New Business Development
Timeline
Business Development Manager
Better Together Group
10.2022 - Current
Talent Acquisition Coordinator/Operations Manager
Mountaineer Employment Solutions, South
05.2021 - Current
Executive III
Account Nexstar Media Group Inc
01.2019 - 05.2021
Business Development Manager
Labor Source Employment Agency
06.2017 - 12.2018
Medical Billing and Collections Specialist
Retina Consultants of Charleston
12.2015 - 04.2017
Senior Account Executive
West Virginia Media, LLC
03.2013 - 07.2014
Owner
KidsLink, LLC
05.2004 - 08.2009
Co-Owner
Physicians Choice LLC
11.1998 - 08.2009
BBA - Business Administration and Management
Beckley College
High School Diploma - undefined
Liberty High School
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