Teresa Bruggeman

• Supported daily operations through effective communication and coordination with team members.
• Assisted in inventory management, ensuring availability of supplies for service delivery.
• Facilitated training sessions for new staff on operational procedures and customer service standards.
• Implemented process improvements to enhance workflow efficiency and reduce service delays.
• Ran the cafeteria inside the VA hospital
• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Assisted manager in all aspects of business operations.

Assisted managers in decision-making processes based on thorough research and analysis of available data.

• Led daily operations to ensure exceptional customer service and product quality.
• Trained and mentored staff on operational procedures and customer engagement techniques.
• Managed inventory control processes to minimize waste and optimize stock levels.
• Implemented merchandising strategies to enhance product visibility and drive sales.
• Analyzed sales data to identify trends, making informed decisions for inventory management.
• Oversaw compliance with health and safety regulations, ensuring a safe work environment.
• Fostered team collaboration, resulting in improved employee morale and performance outcomes.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Completed point of sale opening and closing procedures.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Rotated merchandise and displays to feature new products and promotions.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
• Approved regular payroll submissions for employees.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Supervised guests at front counter, answering questions

Responsible for all aspects of the business