Proven to enhance office efficiencies at the Leader Training Program, NTC, by streamlining communication processes and optimizing inventory management, demonstrating exceptional organization and verbal communication skills. Excelled in handling high-volume inquiries and managing physical security, showcasing a blend of administrative support prowess and confidentiality awareness.
Overview
25
25
years of professional experience
Work History
Secretary
Leader Training Program, NTC
07.2019 - Current
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Responded to emails and other correspondence to facilitate communication and enhance processes.
Managed calendars, scheduling appointments, events and briefings to optimize time management.
Contributed to a positive work environment by providing support to service members and contractors when needed in various tasks or projects.
Promoted a positive image of the team through clear communication both internally with colleagues and externally with units.
Streamlined communication processes, resulting in faster response times to internal queries.
Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
Managed materials as the Primary Hand Receipt Holder
Provided comprehensive support to new staff, facilitating faster integration into team.
Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Completed forms, reports, logs, and records to quickly handle all documentation.
Built and maintained professional relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Supported leaders by managing, scheduling appointments and organizing itinerary.
Maintained the physical security of the building.
As building manager inspected building and grounds monthly, submitting work orders as needed.
Administrative Assistant and Billing Specialist
Anka Behavioral Health
02.2000 - 06.2019
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Assisted coworkers and staff with special tasks on daily basis.
Answered multi-line phone system by third ring and asked open-ended questions to transfer callers to appropriate department of staff member.
Operated office photocopiers, coordinated travel arrangements and assisted staff with clerical or procedural requirements.
Managed over 400 monthly invoices and maintained accurate processing and verification.
Managed daily office operations, including client account, supply, inventory and records management.
Sort and opened incoming mail from post office and placed envelopes in bins for distribution to management and program personnel.
Recorded expenses and maintained accounting records.
Utilized strong time management and organizational skills to ensure smooth and seamless operations.
Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
Education
No Degree - Alcohol Abuse Counseling
Mt San Jacinto College
San Jacinto, CA
2004
Skills
Office Administration
Organization
File Management
Calendar Management
Document Preparation
Confidentiality understanding
Supply Ordering
Spreadsheet Management
Microsoft Office
Administrative Support
Confidentiality and Data Protection
Office Equipment Operation
Timeline
Secretary
Leader Training Program, NTC
07.2019 - Current
Administrative Assistant and Billing Specialist
Anka Behavioral Health
02.2000 - 06.2019
No Degree - Alcohol Abuse Counseling
Mt San Jacinto College
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