Teresa Cady
Cecilia,KY
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Automotive Sales Professional
Herb Jones Chevy GMC
Elizabethtown, KY
07.2023 - Current
- Greeted customers and identified their needs by listening to their inquiries.
- Provided information on features, benefits, warranties, and financing options.
- Demonstrated the operation of vehicles to potential buyers.
- Maintained customer relationships through the Customer Relationship Management Program and made follow-up calls and emails.
- Maintained knowledge of current promotions and incentives offered by manufacturers.
- Attended training sessions to stay up to date on industry trends and developments.
- Provided excellent customer service throughout the entire buying process.
- Adhered to dealership policies regarding pricing and advertising standards.
- Educated customers about sales warranty and service benefits.
- Scheduled test drives for prospective buyers at dealership.
- Negotiated prices with customers and finalized sales contracts.
- Developed strategies for increasing sales opportunities with existing clients.
- Described merchandise and explained use, operation and care.
- Checked purchased vehicles at delivery time for damage and completed remaining preparations.
- Followed up with customers to build long-term relationships and successful referrals.
- Maintained up-to-date database of sales contacts and customer information.
Fulfillment Associate
Amazon
Shepherdsville, KY
11.2020 - 07.2023
- Utilized warehouse management system to track inventory and maintain records of shipments.
- Unloaded merchandise from trucks and moved to designated areas for inspection and stocking.
- Inspected incoming materials for quality assurance purposes.
- Operated forklift and pallet jack safely in order to move large quantities of products within the warehouse.
- Processed returns following established procedures and guidelines.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Communicated effectively with other departments regarding order status updates.
- Followed safety protocols while operating material handling equipment such as pallet jacks.
- Collaborated with team members to ensure efficient workflow throughout the shift.
- Stocked shelves, racks and bins with new or transferred merchandise.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Trained other employees was a Learning Ambassador.
- Filled orders according to defined standards using standard picking system.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
- Was on the Safety Team. Assessed risks and implemented safety protocols. Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Placed products on conveyors for final processing and wrapping.
- Wrapped and moved pallets to designated carrier area.
- Packaged items with appropriate materials to prevent damage during shipping.
Purchasing Agent
Amazon FBA Dealz
Clermont, FL
05.2016 - 11.2019
- Developed and implemented purchasing policies and procedures.
- Researched and evaluated suppliers based on price, quality, selection, service, support, availability, reliability and payment terms.
- Negotiated pricing with vendors to obtain the best prices for goods.
- Maintained accurate records of purchases including item descriptions, quantities ordered and received.
- Maintained vendor relationships by providing detailed information regarding product specifications or requirements.
- Reviewed invoices for accuracy prior to processing payments.
- Assisted in resolving discrepancies between invoices and delivery receipts and products received from vendors.
- Conducted market research on new products or services available from potential suppliers.
- Sourced new vendors for purchasing needs.
- Analyzed data to optimize inventory turns and maintain sufficient inventory, meeting customer demands.
- Researched potential products, vendors and services to compare price and quality.
- Purchased quality merchandise at lowest price and correct amounts.
Education
Associate of Science - Electrical, Electronics Engineering Technologies
Utah Valley University
Orem, UT12-1990
Skills
- Attention to Detail
- Organization
- Conflict Resolution
- Excellent Communication
- Calm Under Pressure
- Time Management
- Dependable and Responsible
- Flexible and Adaptable
Timeline
Automotive Sales Professional
Herb Jones Chevy GMC
07.2023 - Current
Fulfillment Associate
Amazon
11.2020 - 07.2023
Purchasing Agent
Amazon FBA Dealz
05.2016 - 11.2019
Associate of Science - Electrical, Electronics Engineering Technologies
Utah Valley University
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