Summary
Overview
Work History
Education
Skills
Accomplishments
Reading Tutor
Timeline
Generic

Teresa Carpenter

Henderson,Texas

Summary

Administrative professional , excelling in database management and customer relationship management. Recognized for enhancing customer satisfaction through effective communication and meticulous data entry, ensuring confidentiality and accuracy. Adept at multitasking and time management, consistently delivering results in fast-paced environments.

Motivated professional with extensive experience in customer service, sales and administrative tasks.

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

17
17
years of professional experience

Work History

Administrative Assistant

Windham
09.2023 - 03.2025
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.

Education Clerk

MTC
04.2008 - 08.2023
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Answered Multi-Line Phone System
  • Ensured compliance with state education regulations through meticulous recordkeeping and accurate reporting.
  • Managed inventory of educational supplies, keeping classrooms well-stocked while adhering to budget constraints.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.


Education

GED -

Gary Job Corp Center
San Marcos, TX
03-1984

Skills

  • Microsoft Office
  • Database management
  • Data entry
  • Ascender Program
  • TDCJ State Website
  • Powerschool
  • IEIMES
  • Outlook
  • Zoom
  • Customer relationship management
  • Time management

Accomplishments

  • Assisted management with the training of 10 staff members.
  • Updated and maintained company database to reflect current and accurate client records for more than 120 accounts.

Reading Tutor

I was excited being able to tutor students with reading problems while attending Job Corp in San Marcos, TX

Timeline

Administrative Assistant

Windham
09.2023 - 03.2025

Education Clerk

MTC
04.2008 - 08.2023

GED -

Gary Job Corp Center

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Teresa Carpenter