Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Accounting Clerk/Transportation Dispatcher
Dean & Company LLC
01.2016 - Current
Maintained accurate and complete documentation to facilitate accounting and filing functions.
Input high volume of monthly invoices with consistent accuracy.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Managed accounts payable and receivables and payroll.
Supported management by processing invoices and documents with consistent on-time delivery.
Dispatcher
IWS Trucking
09.2010 - 07.2011
Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Directed dispatching, routing, and tracking of [Number] fleet vehicles.
Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Tracked delivery progress to identify possible delays and provide real-time updates to customers.
Answered phone calls and responded to customer emails.
Scheduled deliveries and pickups according to customer needs.
Dispatcher
Veolia Environmental Service
12.2007 - 09.2010
Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Directed dispatching, routing, and tracking of [Number] fleet vehicles.
Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Head Teller
Alabama Mental Health Credit Union
07.2007 - 12.2007
Verified amount of cash in cash drawer against day's receipts, quickly identifying errors.
Replenished ATM funds in empty canisters prior to validation process.
Answered inquiries regarding checking and savings accounts and other related products.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Received car loan, home loan, and other payments and posted to accounts.
Provided customers with appropriate literature on banking products and services.
Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Head Teller
First Federal Bank
01.2005 - 07.2007
Verified amount of cash in cash drawer against day's receipts, quickly identifying errors.
Replenished ATM funds in empty canisters prior to validation process.
Answered inquiries regarding checking and savings accounts and other related products.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Introduced customers to other bank team members to help meet financial needs.
Received car loan, home loan, and other payments and posted to accounts.
Provided customers with appropriate literature on banking products and services.
Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Managed daily bank operations by processing customer transactions and providing exceptional customer service.
Mentored and trained new tellers on bank procedures and customer service standards.
Enforced compliance with bank regulations and policies to reduce financial risks.
Counted, verified and handled bank deposits and armored car transactions.
Assisted customers with banking needs and inquiries.