Teresa Carter
Taylorsville
Summary
Experienced professional with a proven track record in customer service, time management, and trend tracking. Skilled at identifying and resolving issues while creating effective solutions. Strong communicator with a background in fostering positive relationships and consistently surpassing goals.
Overview
35
35
years of professional experience
Work History
Cashier
DBAS Utah State Liquor Store #51 Taylorsville
04.2024 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained clean and organized checkout area to promote safety and efficiency.
- Provided exceptional customer service, resolving issues to ensure satisfaction.
- Collaborated with team members to achieve daily sales goals and enhance store performance.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Server
Cracker Barrel
11.2022 - Current
- Greet guests with a smile and take guest orders, communicate guest requests, deliver food and drinks, guest satisfaction, guest check accuracy
- Know the menu well enough to suggestive sell and help guide the guest through the menu choices
- Stay organized, clear tables in a timely manner, meet all health department and safety procedures.
Licensed Insurance Agent
Legacy Insurance and Financial Services
02.2022 - 10.2022
- Helped clients acquire life insurance
- As a Medicare agent need to have a solid understanding of Medicare program and related details, such as election periods, patient eligibility requirements, pharmacy and provider networks and prescription drug plans
- I made recommendations about obtaining supplemental insurance and helped clients understand their options for prescription drug, vision, and dental
- Additionally, I undertook sales-related duties such as prospecting, networking, marketing, and relationship management
- As a sales agent I needed to be self-motivated, assertive, and persuasive with good follow through and the ability to pay attention to details, strong communication skills.
Server
Cracker Barrel
11.2020 - 01.2022
- Greet guests with a smile and take guest orders, communicate guest requests, deliver food and drinks, guest satisfaction, guest check accuracy
- Know the menu well enough to suggestive sell and help guide the guest through the menu choices
- Stay organized, clear tables in a timely manner, meet all health department and safety procedures.
Manager
HealthCare Service Group
07.2020 - 07.2021
- Managed the Laundry, housekeeping and Linens.
- In the Laundry area ensured that collecting, sorting, washing and drying of linens are properly handled according to all safety and infectious controls
- In house keeping area ensured safety, and quality guidelines are met, followed infection control and universal precautions and procedures to ensure that a sanitary environment is achieved at all times
Assistant Kitchen Manager
The Ashford Assistant Living, Memory Care
12.2019 - 06.2020
- Organized, lead and supervised kitchen operations to ensure meals for 50 residents three times a day ensuring that all allergens have been addressed along with attention to diabetics needs
- Managed menu development, kitchen inventory, health department procedures, kitchen cleanliness, and ordering of supplies.
General Manager
Village Inn
05.1990 - 12.2019
- I was responsible for the management of all aspects of the restaurant operations and upholding the company's vision, value and culture.
- Following all health department procedures for cleanliness and food safety procedures
- Consistently balancing business results through forecasting, budgeting, analyzing P&L, variances, inventory levels, recipes, food portion and cost control, scheduling and labor management
- Focusing on driving sales by generating opportunities to establish relationships with local community
Education
Accounting / Business Management - Accounting / Business Management
Stevens Henagar
Ogden, UTAHSkills
- Analytical problem solving
- Profit and loss management
- Effective time management
- Strategic marketing planning
- Client support
- Scheduling
- Consistent reliability
- Cash management expertise
- Client engagement
- Courteous interactions
- Inventory replenishment
- Product knowledge
Timeline
Cashier
DBAS Utah State Liquor Store #51 Taylorsville
04.2024 - Current
Server
Cracker Barrel
11.2022 - Current
Licensed Insurance Agent
Legacy Insurance and Financial Services
02.2022 - 10.2022
Server
Cracker Barrel
11.2020 - 01.2022
Manager
HealthCare Service Group
07.2020 - 07.2021
Assistant Kitchen Manager
The Ashford Assistant Living, Memory Care
12.2019 - 06.2020
General Manager
Village Inn
05.1990 - 12.2019
Accounting / Business Management - Accounting / Business Management
Stevens Henagar
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