Teresa Cederberg
Oak Park,MN
Summary
Dedicated and hard-working individual with many years of communication and office support skills related to law enforcement. Able to work well under pressure and complete task on time. Self-motivated work ethic to perform effectively in independent or team environments. Always maintains a positive and professional manner.
Overview
24
24
years of professional experience
Work History
911 Public Safety Telecommunicator
Mille Lacs County Sheriff's Office
09.2018 - Current
- Answers emergency and non-emergency calls in a timely and professional manner
- Dispatch appropriate emergency services based on the nature of the call and established protocols
- Maintain composure during high-stress situations, ensuring effective communication with callers and emergency responders
- Utilizes computer-aided dispatch (CAD) systems to accurately record caller information and dispatch units accordingly
- Assist in training new hires on call handling procedures and system operations
- Enters hot files, utilizing, CJIS, BCA, LETG
Corrections Officer/ Jail Sergeant
Mille Lacs County Sheriff's Office
12.2000 - 09.2018
- Maintained security and order within the correctional facility, ensuring the safety of staff and inmates
- Conducted booking procedures on new in-custody inmates, ensuring all court paperwork was completed and submitted
- Supervised inmate movement during daily routines such as meals, recreation time, visitation, professional visits
- Documented all incidents, observations, and interactions in detailed reports for administrative purposes
- Fingerprinted new in-custody inmates as well as civilians
- Assisted officers with in-custody procedures
- Answered in-coming calls from the Public, County Attorney's Office, Court Administration, Bail Bondsmen and other professionals
Death Investigator
Midwest Medical Examiner's Office
07.2005 - 08.2013
- Responded to location of death scenes
- Conducted pre-liminary examination of decedent and notated signs of trauma, injury, or suspicious circumstances
- Photographed scene and decedent
- Maintained professionalism and care during processing of scene to ensure dignity of deceased
- Contacted next of kin
- Collected and documented life history, medical information, and medications
- Worked along side multiple law enforcement agencies and emergency personnel
- Arranged transportation to funeral home or medical examiners office
- Prepared reports and submitted to pathologist
Education
Associate of Applied Science - Law Enforcement
Alexandria Technical College
Alexandria, MN06-1999
Skills
- Clear and effective communication skills
- Prioritize task and manage multiple responsibilities simultaneously
- Ability to learn and use new software or technology quickly
- Radio Communications
- Microsoft word, Law Enforcement databases, Typing, Fingerprinting
Timeline
911 Public Safety Telecommunicator
Mille Lacs County Sheriff's Office
09.2018 - Current
Death Investigator
Midwest Medical Examiner's Office
07.2005 - 08.2013
Corrections Officer/ Jail Sergeant
Mille Lacs County Sheriff's Office
12.2000 - 09.2018
Associate of Applied Science - Law Enforcement
Alexandria Technical College
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