Teresa Chambers
Longview
Summary
With a robust background at Kaiser Permanente, I excel in clinical supervision and mentoring, enhancing training courses, and boosting learning outcomes. My leadership in streamlining nursing workflows showcases my adaptability and commitment to excellence. I thrive in high-stakes environments, ensuring quality care and efficient resource utilization.
Knowledgeable Advice nurse and relief Charge nurse with strong background in providing guidance and support to new employees. Proven track record in enhancing team performance and fostering positive learning environment. Demonstrated ability to mentor and coach effectively, leveraging communication and interpersonal skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
44
44
years of professional experience
Work History
Preceptor
Kaiser Permanente
01.2015 - Current
- Collaborated with other preceptors and instructors to enhance new hires experience.
- Maintained accurate records of new hires attendance, participation, and achievement for reporting purposes.
- Incorporated diverse teaching methods to accommodate various learning styles, ensuring all new hires had equal opportunities for success.
- Contributed educational and clinical expertise to help optimize training courses and boost new hires learning.
- Assessed new hires knowledge levels and abilities with detailed assessments.
- Volunteered personal instruction and training to medical students through job shadowing and professional development.
Relief Charge Nurse
Kaiser Permanente
10.2014 - Current
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Identified areas for improvement in nursing workflows through regular observation and feedback from staff members, implementing changes as needed to enhance efficiency.
- Increased nursing staff competency by providing ongoing education and mentoring on evidence-based practices.
- Ensured compliance with regulatory standards, conducting regular audits of nursing documentation and practices.
- Enhanced patient care by effectively managing nursing staff and delegating responsibilities.
- Promoted a positive work environment through effective conflict resolution strategies and team-building activities among nursing staff members.
- Improved patient satisfaction scores with attentive listening, empathy, and timely response to concerns.
- Streamlined communication between interdisciplinary teams, optimizing patient treatment plans and outcomes.
- Assisted with the onboarding process for new nursing staff, providing a thorough orientation to facility policies and procedures.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Regional Advice Nurse
Kaiser Permanente
08.2014 - Current
- Handled high call volumes while maintaining attention to detail, empathy, and professionalism during each interaction.
- Supported patients in managing chronic conditions by providing tailored guidance on lifestyle modifications and treatment adherence.
- Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Managed high-stress situations calmly, providing reassurance to distressed callers while gathering necessary information for accurate decisionmaking.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Increased efficiency in triage call handling through effective communication and active listening skills.
- Streamlined workflow processes by utilizing electronic medical record systems proficiently during telephone assessments.
- Promoted a seamless healthcare experience for patients by coordinating appointments, referrals, and follow-ups as needed.
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
- Enhanced patient satisfaction by providing timely and accurate telephone triage services.
- Ensured compliance with established clinical guidelines during telephonic assessments, promoting best practice standards throughout the organization.
- Participated in continuing education opportunities to stay current with industry best practices and enhance professional growth as a Telephone Triage Registered Nurse.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Educated family members and caregivers on patient care instructions.
Hospice Coordinator
Community Home Heath and Hospice
09.2012 - 08.2013
- Acted as a liaison between patients, families, physicians, nursing facilities, hospitals, insurance companies regarding matters related to palliative care services.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Communicated with patients, ensuring that medical information was kept private.
Critical Care Registered Nurse
PeaceHealth St. John Medical Center
10.1980 - 06.2012
- Improved patient outcomes by developing and implementing comprehensive care plans for critically ill patients.
- Oversaw various aspects of telemetry by administering pa catheters and arterials, vasoactive drugs, titration, thrombolytic therapy, dysrhythmia interpretation, and chest tubes.
- Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
- Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
- Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.
- Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
- Assisted in the development of evidence-based protocols for the management of complex medical conditions, leading to better clinical outcomes.
- Performed invasive procedures such as central line insertions or arterial catheter placements with precision and confidence when necessary for optimal patient outcomes.
- Participated in quality improvement initiatives aimed at reducing complications related to ventilator use, central line infections, and pressure ulcers.
- Managed multiple priorities simultaneously while maintaining focus on providing exceptional patient-centered care within a fast-paced critical care environment.
- Streamlined workflow processes within the critical care unit, resulting in increased efficiency and improved patient satisfaction.
- Utilized advanced assessment skills to quickly identify changes in patient condition requiring intervention or escalation of care.
- Administered life-saving medications and therapies under strict protocols, guiding patients towards recovery from acute illnesses or injuries.
- Maintained high standards of infection control within the critical care unit, contributing to a safer environment for both patients and staff.
- Collaborated with interdisciplinary teams during daily rounds to develop individualized treatment plans based on specific patient needs and goals.
- Monitored hemodynamic parameters and analyzed complex data sets, making appropriate adjustments to treatment plans based on patient response.
- Served as a preceptor for new nurses entering the critical care field, sharing knowledge and expertise to facilitate successful integration into the team.
- Demonstrated a high level of adaptability in adjusting to ever-changing patient acuity levels within the critical care unit, ensuring consistent delivery of safe and effective nursing care.
- Actively participated in continuing education opportunities to remain current with best practices in the rapidly evolving field of critical care nursing.
- Administered medications and treatments as ordered by physician.
- Assessed and documented changes in patient's condition and prepared patient for transfer to higher level of care.
- Delivered outstanding patient care in critical care units.
- Guided patients, caregivers, and family members on plans of treatment and helpful resources available locally to support care.
- Triaged patients and delegated treatment needs to qualified staff and specialized departments.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
Education
Associate of Science - Nursing
Lower Columbia College
Longview, WA12-1985
Skills
- Clinical Supervision
- Safety measures
- Teaching strategies
- Role Modeling
- Mentoring
- Clinical expertise
- Quality Control
- Resource Utilization
- Unit leadership
- Mentoring proficiency
- Leadership and mentoring abilities
- Time Management
- Collaborative Approach
- Adaptability and Flexibility
- Professionalism
Timeline
Preceptor
Kaiser Permanente
01.2015 - Current
Relief Charge Nurse
Kaiser Permanente
10.2014 - Current
Regional Advice Nurse
Kaiser Permanente
08.2014 - Current
Hospice Coordinator
Community Home Heath and Hospice
09.2012 - 08.2013
Critical Care Registered Nurse
PeaceHealth St. John Medical Center
10.1980 - 06.2012
Associate of Science - Nursing
Lower Columbia College
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