Summary
Overview
Work History
Skills
References
Timeline
Generic

Teresa Clark

Temecula,CA

Summary

Knowledgeable Administrative Manager uses operational experience to inform strategic guidance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

Administrative Manager

Freedom Mortgage Corporation
01.2019 - Current
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Maintain client relationships for future business.
  • Schedule all Appraisal's, inspections, and showings.
  • Oversee Loan processing for timely closings.
  • Intake of ALL company calls thru Ring system.
  • Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.

Customer Service Representative Remote

Vivify Paint
01.2015 - 01.2019
  • Handled customer inquiries and suggestions courteously and professionally.
  • Taking all incoming calls for quotes, and scheduling.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
  • Worked directly with Owner for all scheduling and on site visits.

Returns Supervisor

Tribeca Techology
01.2012 - 01.2015
  • Coordinated with warehouse staff to ensure timely processing of returned items, resulting in reduced backlog.
  • Enhanced customer satisfaction by efficiently managing the returns process and addressing concerns promptly.
  • Spearheaded initiatives that resulted in reduced rates of damaged goods received from suppliers, enhancing overall inventory quality.
  • Served as a liaison between the returns department and other areas of the company, fostering cross-functional collaboration that led to better problem-solving and process optimization.

Skills

  • Office Administration
  • Organization and Multitasking
  • Office Management
  • Staff Management
  • Event Coordination
  • Ring Central
  • Netsuite
  • Microsoft Office Suite
  • Travel Arrangements
  • Staff Scheduling
  • Vendor relationships
  • Hiring and Terminations

References


Owner Vivify Painting : Phillip Walker  951-409-4742


Former Freedom Mortgage Senior Loan Processor : Noah Sturdervant 858-717-6687


Owner Sarah Sues Trucking: Sarah Talkington  909-969-0137



Timeline

Administrative Manager

Freedom Mortgage Corporation
01.2019 - Current

Customer Service Representative Remote

Vivify Paint
01.2015 - 01.2019

Returns Supervisor

Tribeca Techology
01.2012 - 01.2015

Similar Profiles

CREATE PROFILE
Teresa Clark